Title: Update failed
Last modified: August 31, 2016

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# Update failed

 *  [LeonGeb](https://wordpress.org/support/users/leongeb/)
 * (@leongeb)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/update-failed-17/)
 * Somehow I can no longer update the itheme security plugin due to permission issues.
   I haven’t changed anything in the blog, updated the server and also wordpress
   itself. It still dooesnt work.
 * I have filed an issue already on wp core but have no response but in case the
   plugin is the problem I thought I could give it a shot also here.
 * Version 4.9.0
    Error:
 * > Update Failed: The update cannot be installed because we will be unable to 
   > copy some files. This is usually due to inconsistent file permissions.
 * Error detailed:
 * > Updating Plugin iThemes Security (1/1)
   >  Downloading update from [https://downloads.wordpress.org/plugin/better-wp-security.5.3.7.zip…](https://downloads.wordpress.org/plugin/better-wp-security.5.3.7.zip…)
   > Unpacking the update… Installing the latest version… Removing the old version
   > of the plugin… Plugin update failed. An error occurred while updating iThemes
   > Security: The update cannot be installed because we will be unable to copy 
   > some files. This is usually due to inconsistent file permissions. core, lib,
   > lang, core/content, core/css, core/js, core/img, core/lib, core/modules, lib/
   > icon-fonts, lib/one-version, core/modules/ban-users, core/modules/hide-backend,
   > core/modules/file-change, core/modules/tweaks, core/modules/away-mode, core/
   > modules/backup, core/modules/help, core/modules/content-directory, core/modules/
   > brute-force, core/modules/four-oh-four, core/modules/salts, core/modules/database-
   > prefix, core/modules/strong-passwords, core/modules/admin-user, core/modules/
   > core, core/modules/ipcheck, core/modules/ssl, lib/icon-fonts/fonts, core/modules/
   > ban-users/lists, core/modules/ban-users/js, core/modules/hide-backend/js, core/
   > modules/file-change/css, core/modules/file-change/js, core/modules/file-change/
   > images, core/modules/file-change/filetree, core/modules/away-mode/css, core/
   > modules/away-mode/js, core/modules/backup/css, core/modules/backup/js, core/
   > modules/backup/img, core/modules/content-directory/js, core/modules/brute-force/
   > js, core/modules/four-oh-four/js, core/modules/strong-passwords/js, core/modules/
   > admin-user/js, core/modules/core/img, core/modules/ipcheck/js, core/modules/
   > ssl/js, core/modules/file-change/filetree/images, core/modules/away-mode/css/
   > smoothness, core/modules/away-mode/css/smoothness/images Disabling Maintenance
   > mode…
   > All updates have been completed.
 * I hope there is a solution to this where I don’t have to change lots of permission.
 * Best regards,
    Leon
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Gerroald](https://wordpress.org/support/users/gerroald/)
 * (@gerroald)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/update-failed-17/#post-7410054)
 * Hey Leon,
 * Are you able to update any other plugins?
 * Have you tried manually installing using FTP?
 * [https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 * Thanks,
 * Gerroald
 *  [totallywp](https://wordpress.org/support/users/panatapattu/)
 * (@panatapattu)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/update-failed-17/#post-9276100)
 * Hi,
 * I don’t know whether this reply is helpful to you. But anyone who are facing 
   this issue can solve their problem.
 * The only way I found is updating the plugins manually. Here are the steps,
    1. Backup your Web Site and database
    2. Download the plugin from the plugin repository
    3. Unzip the downloaded plugin
    4. Delete the existing plugin from the plugins directory (“wp-content/plugins” 
       directory)
    5. Add new plugin to the plugins directory
    6. Check from the Plugins area in the admin panel whether plugin is updated to 
       the latest version and in the activated state
 *  -  This reply was modified 8 years, 10 months ago by [totallywp](https://wordpress.org/support/users/panatapattu/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Update failed’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

## Tags

 * [update plugin](https://wordpress.org/support/topic-tag/update-plugin/)

 * 2 replies
 * 3 participants
 * Last reply from: [totallywp](https://wordpress.org/support/users/panatapattu/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/update-failed-17/#post-9276100)
 * Status: not resolved