Support » Plugin: Google Analytics Dashboard Plugin for WordPress by MonsterInsights » Update Error when Updating, Yet Update Works (multiple plugins)

  • Resolved jrothra

    (@jrothra)


    I’m having the same problem when trying to update three plugins: Google Analytics by Monster Insights, Easy FancyBox, and WP-Optimize. I won’t retype everything here since it’s already on a different thread, but the problem seems to be the same. Hoping someone with one (or more) of the plugins might have a solution.

    Google Analytics Version (prior to update attempt): 7.3.2

    Error Info: https://wordpress.org/support/topic/update-error-when-updating-yet-update-seems-to-work/

    • This topic was modified 1 year ago by jrothra.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaygidwitz

    (@jaygidwitz)

    Hi John,

    I highly doubt that’s an issue with us or with any of the three plugins that you mentioned for that matter.

    We suspect your WP install is corrupted.

    I would try using the reinstall button, on the updates page after doing a backup of the site.

    -Jay

    jrothra

    (@jrothra)

    If the WP install is corrupted, then wouldn’t this update problem happen on all plugins and even WP updates?

    Plugin Support jaygidwitz

    (@jaygidwitz)

    Hi John,

    That sounds logical. However, our lead developer who’s a contributor to WP Core recommends the above solution. You can do a backup of the site and then reinstall WP through FTP if preferred, being careful to not overwrite /wp-content/.

    If that doesn’t fix the issue I’d contact your hosting company and look through the error logs with them and see if they can provide any insight.

    -Jay

Viewing 3 replies - 1 through 3 (of 3 total)
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