Support » Plugin: Gravity Forms Directory » Update entries not saving

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  • After some testing, this happens to one specific form, i duplicated this form, and the result was the same. But if I create some new forms, the Entry Update works fine.

    So I don’t know what sort of fields or functions are causing this conflict.

    Will investigate further.

    I found the cause of this problem and was able to reproduce this issue.

    If you have a section break, and set an “If Any of the following match” conditional logic, the entries with this section won’t be able to be updated. But the entries above it, is able to be updated.

    For instance, say I have field 1, field 2, section break, field 3, field 4. and set conditional logic to section break, if any of field 1 or field 2 fullfil the condition, the section that includes field 3 and field 4 will show up.

    When editing the entry in single view, I can make changes to field 1 and field 2, and it updates when saved, but any changes made to field 3 or field 4 won’t updated when saved.

    It’s not just “If Any of the following match” conditional logic field can be update, it’s fields with any conditional logic applied.

    Is there anyway to make this plugin work with Conditional logic fields?

Viewing 3 replies - 1 through 3 (of 3 total)
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