Title: Update database
Last modified: July 3, 2019

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# Update database

 *  Resolved [wp✘SS](https://wordpress.org/support/users/wporb/)
 * (@wporb)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-database-7/)
 * I keep getting this message in admin dashboard over and over:
    The Helpful database
   must have been updated: Update database
 * Any thoughts or how to disable it?
    Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdate-database-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * (@pixelbart)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-database-7/#post-11697716)
 * [@wporb](https://wordpress.org/support/users/wporb/) That must be a bug that 
   only appears to occur to you. I couldn’t repeat the mistake anywhere. The plugin
   should always show the note when activating/updating the plugin.
 * I have just added a new option to version 4.0.11. Now you can completely disable
   the notes for Helpful in the System settings.
 * **4.0.11**
    – Added an option in the Helpful Settings under System that allows
   you to completely disable Helpful Notes in the Admin.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-database-7/#post-11698336)
 * Side note to [@wporb](https://wordpress.org/support/users/wporb/) Please do not
   offer anyone, plugin author or not, access to your site’s back end. That’s a 
   good way for them to get into real trouble here.
 * Had the author asked for that (the author did not, I’m just explaining) this 
   would have been my reply to them.
 * > I’ve deleted your offer to login to your user’s site. I’m am 100% sure you 
   > mean well but please _never ask for credentials._ I have flagged your account
   > temporarily. That just means that your post will need to be approved and @ 
   > notifications from you will not work.
   > [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
   > Now for the why: The internet is a wonderful place full of very nice people
   > and a few very bad ones. I’m sure everyone here is very nice however, by giving
   > some ones keys to your house you are trusting they wont steal anything. Likewise
   > the person who takes the keys is now responsible for the house FOREVER.
   > If something was to go wrong, then you the author may well legally become liable
   > for damages, which they would not normally have been as their software is provided
   > without warranty.
   > **Please be aware that repeatedly asking for credentials will result in us 
   > asking you to repeatedly stop before escalating up to the plugins team.**
 * Which is just an example, since they didn’t offer that.
 *  Plugin Author [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * (@pixelbart)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-database-7/#post-11699115)
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) I get it. I would
   never publicly ask for access data here. Otherwise it is so regulated in Germany
   anyway that I would have to send a contract first because of the GDPR. So even
   if I would ask times for access data, a contract would have come before. At it
   I hold myself naturally, simply because I would like that myself also to the 
   security.
 * Thank you for your information!
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-database-7/#post-11699874)
 * Yes. I know you get it. 😉 I just wanted to caution this user who’s reply was
   archived as a precaution.
 * _*Makes note to come up with better user scenario explanation verbiage and has
   much more coffee.*_
 *  Plugin Author [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * (@pixelbart)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-database-7/#post-11700041)
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) All well, I personally
   understood you and think it’s great that you enlighten the users.
 * Thank you for your commitment!
 *  [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * (@viktorix)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-database-7/#post-12233098)
 * Just FYI, in our case, it was the object cache that kept showing that notice.
   I had to disable object cache, run the update, and then enable object cache and
   clear it. That’s the only thing that made that notice disappear.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Update database’ is closed to new replies.

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 6 replies
 * 1 participant
 * Last reply from: [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/update-database-7/#post-12233098)
 * Status: resolved