Support » Fixing WordPress » update-core.php Won't Show Plugins Needing Update – Most of the Time

  • Resolved Mike Hickcox

    (@mike-hickcox)


    This has been an issue for about a month:

    When my site needs updates, the number that need updating shows at the top left of the Desktop screen. When I click on that recycle logo, I go to the page: wp-admin/update-core.php, as I should.

    Once in a blue moon (approximately,) that page actually shows the plugins that need to be updated. But 95% of the time, it show no plugins needing updates, even though there are outdated ones on the site.

    I end up guessing which ones they are, deactivating them and re-activating them. In the process, the ones that need updating are individually found.

    Why would the update-core.php file suddenly work only 5% of the time? This failure makes the process long and difficult. And the intermittent performance is odd.

    (I have 12 other sites that have not seen this problem. They are on other servers, in case that makes a difference. Two of them do have the same theme.)

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Similar situation here. At my site, the circled number on admin-bar always shows “1”, indicating the availability of an update for 1 plugin. However, there is in fact no update available when I check on update-core.php page. When I check all my plugins, all of them are in their latest version, requiring no update.

    If there are, for example, updates available for 3 plugins, the number will be “4”, but in fact only 3 updates are available.

    I have tried to reinstall my WP installation, refreshing WP secret key, clearing browser cache, and deactivate-delete-reinstall-activate all plugins, but the problem has not been solved.

    This has been an issue for several weeks. For any WP core developer, please let us know any action we should do, or just release a bug-fixing release for this problem.

    @Mossack Anme
    Please start your own topic as per Forum Welcome: Where To Post

    Posting your own topic is smiled upon… …do not post in someone else’s thread. Start your own topic. Choose your section from the forum front page. After following the appropriate link, start a new topic by clicking the “Add New ยป” button to the right of the section’s title.

    @Mike Hickcox

    Once in a blue moon (approximately,) that page actually shows the plugins that need to be updated. But 95% of the time, it show no plugins needing updates, even though there are outdated ones on the site.

    Though I’m not sure why it does this, I installed a plugin such as WP Updates Notifier which notifies me by email when something needs updating.
    Sometimes the issue has to do with the CRON not running.

    @Mossack Anme

    At my site, the circled number on admin-bar always shows “1”, indicating the availability of an update for 1 plugin.

    Sometimes the “1” is for updating the default 2016 theme, so check themes when checking plugins.

    @NeoTechnomad
    Please sharply compare Mike’s problem and mine. Our problem is the same. The situations are similar with some variations. That’s why I put a reply on this topic, because the topic is the same. There is a problem with the number besides the recycle icon, indicating a different situation than what it is indicating.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    *Looks. Reads.*

    @mossackanme Actually he’s spot on. Per the forum welcome please post your own topic.

    How-To and Troubleshooting

    You may have similar symptoms but unless you are directly helping the original poster then you are hijacking someone else’s topic. That’s considered rude here because taking over someone else’s thread is being disrespectful to them.

    Start your own topic, that’s the best way for your problem to get the attention it deserves. That’s how these forum work.

    All —

    Possible solution:

    I searched out all plugins that needed to be updated (checked every one of them) and updated them. Since then, the system seems to be working, although not long enough yet to trust it. I also don’t know this seems to have fixed the problem. I’m just happy it’s working properly now.

    Mossack Anme — Give that a try. If that doesn’t help, go to something else, but maybe first be sure everything is updated to current.

    I am NO programmer but…. in my years i find talking about “similar” problems have led to the root cause of an issue.
    Sorry…

    @Mike Hickcox

    Possible solution:

    I searched out all plugins that needed to be updated (checked every one of them) and updated them. Since then, the system seems to be working, although not long enough yet to trust it. I also don’t know this seems to have fixed the problem. I’m just happy it’s working properly now.

    Good! The plugin I suggested, or one similar, helped me keep up with multiple updates on multiple sites (one installation of the plugin per site) and gave me peace of mind. It does run on the WordPress Cron, so occasionally you may go to your site and see indications of updates that you haven’t gotten emails for, but that is not the plugin’s fault, it is the running of the Cron job and the frequency of the plugin scanning your site.
    Let us know of any change.

    *Looks. Reads.*

    @Jan Dembowski & @NeoTechnomad

    Please sharply look and read Mike’s first post. He has made it clear that he has found the answer (for him) before he posted this topic. My and Mike’s problem is not similar, but the same. The situations are similar, because me and Mike are two different persons facing the same problem. I post here because I found that some other actions for the same problem do not work well.

    Please find out that Mike posted the problem here because he wanted to raise awareness over the problem , which is a problem related to update-core.php. In fact, his situation has been resolved by himself even before he first posted this topic (please be informed: his second post just repeated what he has said in his first post). However, he still posted the problem (and his “possible solution”) here to give a notion for others, and that’s where I make my emphasis.

    So, my report makes a further emphasis that the problem Mike has (the 95% he said) is not an isolated problem with his installation only. This is required to raise an awareness of others that the problem is really there.

    If I make a different topic, others would set my report as an isolated problem, despite being the very same problem of some others. A separated report may make my topic to get what it deserves, but it will not make the problem to get what it deserves.

    @Mike
    I’ve given it a try, but may be I am still going around the 95% chance of the update-core.php-related problem. I have checked all my plugins, wp, language, and themes, and found nothing. They have been in their latest version, but the update-core.php seems acting unusual. I have reinstalled all of them, but the problem is still happening. Let me try some other attempts and report back here. Anyway, thank you for posting the problem, including your action to make it works again ๐Ÿ™‚

    No go.

    I’m back to seeing the little “recycle” logo at the top of the dashboard, indicating there are updates waiting. But when I click on the button, I’m almost always seeing no plugins needing updates. When I look at all plugins, they don’t show a need.

    But when I go to my Wordfence plugin, it shows, from the last scan, which plugins are waiting to be updated.

    I’m hoping this will clear up in the next update of WordPress. Or maybe someone knows the cause and solution.

    This is NOT resolved. My plugins in need of update almost always cannot be seen. I will start a new topic as this one went sideways.

Viewing 10 replies - 1 through 10 (of 10 total)
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