Update causes fatal error

  • Resolved Andreas Brain

    (@abrain)


    2 years, 2 months ago

    The update to version 4.0.0 caused a fatal error on my site.

    WordPress 6.0.3 and PHP 8.0.25.

    With the recovery mode I was able to acquire the following error message:

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 59 der Datei /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/composer/autoload_real.php verursacht. Fehlermeldung: Uncaught Error: Failed opening required '/usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/composer/../amphp/amp/lib/functions.php' (include_path='/usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/pear/pear_exception:/usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/pear/console_getopt:/usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/pear/archive_tar:.:/usr/local/lib/php/') in /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/composer/autoload_real.php:59 Stack trace: #0 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/composer/autoload_real.php(42): composerRequire7170161b0cd9ba80095ec7ad7790c1cc() #1 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/vendor/autoload.php(25): ComposerAutoloaderInit7170161b0cd9ba80095ec7ad7790c1cc::getLoader() #2 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/backwpup.php(60): require_once('/usr/www/users/...') #3 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-content/plugins/backwpup/backwpup.php(176): BackWPup->__construct() #4 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-includes/class-wp-hook.php(307): BackWPup::get_instance() #5 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-settings.php(461): do_action() #8 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-config.php(121): require_once('/usr/www/users/...') #9 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-load.php(50): require_once('/usr/www/users/...') #10 /usr/www/users/[REDACTED]/einsatzverwaltung/www/wp-login.php(12): require('/usr/www/users/...') #11 {main} thrown

    • This topic was modified 2 years, 2 months ago by Andreas Brain.
Viewing 10 replies - 1 through 10 (of 10 total)
  • njwp

    (@njwp)

    2 years, 2 months ago

    same issue here. 8 files failed to load from Backwpup plugin causing fatal error on site
    wordpress 6.0.3
    PHP 7.4.33

    • This reply was modified 2 years, 2 months ago by njwp.
    W★

    (@filmpuls)

    2 years, 2 months ago

    same issue here

    Joe Bailey

    (@billybidley)

    2 years, 2 months ago

    Same issue too

    kpbryce132

    (@kpbryce132)

    2 years, 2 months ago

    I have the same issue with the plugin 4.0 update.

    Revert to the prior version until there is a update fix?

    Lorenzo Fracassi

    (@lorenzof)

    2 years, 2 months ago

    @kpbryce132 Yeah, at the moment it’s the only solution. Reverting or disabling the plugin via file manager/ftp.

    The developers seem aware of the problem, I noticed they have just retired the update, now the latest version is 3.10.0. https://it.wordpress.org/plugins/backwpup

    Hope they’ll fix the bug with 4.0 soon.

    Andrea Baccolini

    (@andrea-baccolini)

    2 years, 2 months ago

    Same issue here, Bye

    Plugin Support happyAnt

    (@duongcuong96)

    2 years, 2 months ago

    Hi there,
    We really sorry about the issue happened with the free 4.0 version, there is something wrong during building the free package that lead to the issue.
    We have reverted the plugin to the previous 3.10.0 version and will release the new free version in the next few days.
    In case you got an issue, please remove the backwpup folder wp-content/plugins and then install the current version(3.10.0) again.
    Thank you and we really sorry about the issue.
    Download the latest 3.10.0 here: https://wordpress.org/plugins/backwpup/

    databauer

    (@databauer)

    2 years, 2 months ago

    and the same here, reverting to version 3.10.0 worked

    • This reply was modified 2 years, 2 months ago by databauer.
    nathalie75

    (@nathalie75)

    2 years, 1 month ago

    Hi,
    can you please publish a 4.0.1 version???
    I am using Backwpup on 70 websites. I disabled the plugin on all of them after having this fatal error on one of them. I suppose that most of them have the 4.0.0 error-free version but some of them certainly have and I don’t know which ones.
    It would be great to be able to update to a error-free version of the plugin before activating it again.
    Thanks
    Nathalie

    yodjii

    (@yodjii)

    2 years, 1 month ago

    Agree publish a new version please

Viewing 10 replies - 1 through 10 (of 10 total)
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