Support » Plugin: BackWPup - WordPress Backup Plugin » Update broke the site

  • Resolved Sanjeev Aryal

    (@sanzeeb3)


    Hi,

    The update broke my site. I was using the plugin quite nicely until I update the plugin. I don’t remeber all, but the red notice may be bad request 500 or such appeared, and then I reloaded. But even then on dashboard I got site is under maintainence check in a while. I had to then manually delete the plugin and the created files from the FTP. Is it because am I using a free hosting?

    Thank You!

    The page I need help with: [log in to see the link]

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  • Plugin Support duongcuong96

    (@duongcuong96)

    @sanzeeb3
    I think there is an issue between your hosting and wp.org repository when downloading plugin update. In the next time, you can manually download the latest version of BackWPUp from https://wordpress.org/plugins/backwpup/ then go to your dashboard -> Plugins -> Add new -> upload the zip file or using FTP to upload the plugin as you did 🙂
    Hope that helps 🙂

    If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

Viewing 1 replies (of 1 total)
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