Support » Plugin: BackUpWordPress » Update to 3.9 broke WP (whitelist-html.php missing)

  • Hi, I just installed the update to the latest version. I’m also on the latest WP version. Now my site shows (in debug mode) this:

    Warning: require_once(/home/xxx/public_html/wp-content/plugins/backupwordpress/whitelist-html/whitelist-html.php): failed to open stream: No such file or directory in /home/xxx/public_html/wp-content/plugins/backupwordpress/classes/class-plugin.php on line 133
    
    Fatal error: require_once(): Failed opening required '/home/xxx/public_html/wp-content/plugins/backupwordpress/whitelist-html/whitelist-html.php' (include_path='.:/opt/cpanel/ea-php70/root/usr/share/pear') in /home/xxx/public_html/wp-content/plugins/backupwordpress/classes/class-plugin.php on line 133

    What can I do?

    Thanks

    • This topic was modified 1 year, 2 months ago by paddor82.
    • This topic was modified 1 year, 2 months ago by paddor82.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Just noting to all the plugin author has also been made aware here: https://github.com/xibodevelopment/backupwordpress/issues/1206

    There’s a simple solution to this issue, so you guys can continue using the plugin while the devs supply us with a new version that actually contains all the required files.

    Adding two empty files to the plugin’s folders fixed the issue for me.

    Open the /whitelist-html folder inside the root folder of the plugin.
    Inside, create a new file named whitelist-html.php

    After that, open the /backdrop folder, also in the plugin’s root directory.
    Inside, create a new file named hm-backdrop.php

    That’s it, the plugin should continue working so you can use it while the plugin devs release a new version.

    • This reply was modified 1 year, 2 months ago by vukmanwp.

    If you can still access the dashboard, just disable the plugin. In my case, I could not access the dashboard. But I’m in there using FTP all the time, so simple matter.

    Running a WordPress site without some kind of direct server access can be challenging. Everything seems to go wonderful, with WordPress living up to the (often false) praise from internet fanboys and girls, then bam, site visitors just see an error message. Can you find better hosting? Or perhaps you do have Cpanel access and just don’t realize you do?

    MTN

Viewing 3 replies - 1 through 3 (of 3 total)
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