Hi,
Sorry for the issue. Can you please contact us via our site: https://ultimatemember.com/contact/sales/ so we can add this to our helpdesk system and help you with these issues.
Thanks
I had the same situation,
I fixed the rules(who can see this menu link -> everyone) of the first menu(Appearance – Menu) and saved.
Then it came back to normal.
I do not know why.
My similar problem was resolved thus..
WP Admin > Ultimate Member > User Roles > (select ‘Role Title’ – e.g. ‘Member’) – then adding a ‘Role Priority Number’ (e.g. ‘2’) at the top right of that selected role.
Thanks to: Mark (@mharris_wlaes)
melvidge
That worked. Thank you.