Update breaks site

  • jgold723

    (@jgold723)


    4 years, 4 months ago

    I just updated my Themify Builder to the latest version and it broke my site (white page of death). If I disable that plugin, my site comes back, although it’s missing content created by the builder. What should I do to resolve this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jgold723

    (@jgold723)

    4 years, 4 months ago

    This is the error I received from WordPress:

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 174 of the file /home/hhvytwgg/public_html/wp-content/plugins/themify-builder/themify-builder.php. Error message: require_once(): Failed opening required ‘/home/hhvytwgg/public_html/wp-content/plugins/themify-builder/classes/class-themify-builder-model.php’ (include_path=’.:/opt/cpanel/ea-php72/root/usr/share/pear’)

    Plugin Author themifyme

    (@themifyme)

    4 years, 4 months ago

    Sorry about this. Will have our developer to check this. Could you let us know your site URL so we can check what is causing it?

Viewing 2 replies - 1 through 2 (of 2 total)
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