Support » Fixing WordPress » Update 4.7 always stuck…

  • Hey,
    as we are trying to update our WordPress 4.6 to 4.7, the update always gets stuck… Nothing shows up in the logs. When we click un update now, we get redirected to /wp-admin/update-core.php?action=do-core-upgrade
    and the page shows up:
    Downloading update from https://downloads.wordpress.org/release/wordpress-4.7-new-bundled.zip…

    then nothing happens… We are running 2 wp on the webspace, and we have with both the same problem… Maybe its our php.ini? A config file?

    Thanks

    Regards
    Dave

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter batx

    (@batx)

    @nudelauflauf exactly, thats my issue to… People with other issues, as a broken dashboard, please open a new thread! Here we are just discussing this issue if you dont mind:) I dont want that the main issue gets lost and mixed with other issues;)

    Regards

    Dave

    Alex

    (@hempsworth)

    @batx and @nudelauflauf

    What version of WordPress are you both currently on?

    Thankfully the other issues have been solved now 🙂 I will escalate this issue and see if we can get some more eyes on it, now that it’s being replicated by somebody else.

    • This reply was modified 5 years, 8 months ago by Alex.

    @hempsworth

    Hello, I am currently using the wordpress 4.6.1
    I installed it a couple of days ago, I think last week on friday and everything works out fine.
    However, this update 4.7 was released I have been trying to update it automatically over the dashboard instead of a manual one. I would prefer to fix the automatical issue due to the fact that I am not quite expierenced in updating wordpress manually.

    Thread Starter batx

    (@batx)

    @hempsworth same problem as nudelauflauf, everything works, except the update…

    regards
    Dave

    Moderator bcworkz

    (@bcworkz)

    @nudelauflauf – batx is correct, please start your own topic so we can focus on your problem without confusing things with the his. (I realize you were responding to Alex’ question, but still…) We ask everyone start their own topic even if it seems you’re having the same issue. It’s actually quite rare the solution is the same even when the symptoms seem identical. Thanks.

    @tjalexander70, @chefjester – we’re glad your issue was solved. Next time please start your own topic as per above. Thanks for understanding.

    Thread Starter batx

    (@batx)

    @bcworkz I think @nudelauflauf ‘s post was okay, because he has exactly the same problem, but the others have a totally different one… Thanks for the help, to stop the mixed posting of issues 🙂

    @bcworkz do you have an idea how to fix it? 🙂

    Regards
    Dave

    • This reply was modified 5 years, 8 months ago by batx.
    Moderator bcworkz

    (@bcworkz)

    I understand, but it often happens that the exact same symptoms end up being different causes. We cannot know until there’s a solution. It’s best for everyone to keep their issues separate or things get confusing fast. I know how tempting it is to want to jump in with a “me too!” and that it’s even preferred in other forums. If readers want to follow along because they think they have the same issue, that’s fine. Even contributing with “have you tried…” is fine. Just don’t confuse an OP’s thread by posting one’s own issues and hoping for someone to help with that.

    I’m sorry I can’t offer a sure solution. It’s odd that there is no error message or anything giving a hint to the problem. The only problem I’ve ever had was time out issues. The update script is supposed to alter the time allowed, but I’ve found I had to add set_time_limit(300); to wp-config.php to solve the problem. Depending on one’s server configuration, this may have no effect. May be worth a try? I wouldn’t hold out much hope though. I don’t think that’s the problem. Clear your browser’s cache and your site’s cookies after trying any change.

    Apologies if you’ve answered the following, I didn’t read through very carefully. Do you have any caching or security in place on the server, either through WP or your host? Any of these could cause problems. Disable any of these that are in place for the update, they can be restored afterwards.

    At some point you may need to give up on finding a solution and do a manual update. It’s possible subsequent updates will work fine after this, it may be a one time quirk.

    Thread Starter batx

    (@batx)

    @bcworkz Its a clean wp installation with only the avada theme, im having 2 wordpress websites on this webspace and the time is set to 300… both installations do not update, one ive installed 3 weeks ago and one 1 week ago… so they are really new…

    Moderator bcworkz

    (@bcworkz)

    It looks more likely there’s some odd quirk about your server configuration. Without some sort of clue like an error message or pertinent log entry there’s not much we can do to help you in this forum format other than suggest a manual update. I regret we are not able to help you more. Your case appears to require some hands on investigation which is outside the scope of these forums.

    I think you know this, but as a reminder to everyone, never give out any sort of access credentials to anyone in these forums.

Viewing 9 replies - 16 through 24 (of 24 total)
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