Support » Plugin: PPOM for WooCommerce » Update 22.8 Stops Products From Being Addable to Cart

  • Resolved LexGear

    (@lexgear)


    To elaborate on the title, since the latest 22.8 and 22.8.1 updates, products on our store can no longer be added to cart. This is because a REQUIRED “Conditional” field no longer shows even when the appropriate options are selected.

    To fix I’ve reverted back to an older build and disabled auto-updates.

    Anyone else have issues with conditional fields not displaying anymore? I’m going to do more testing.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author N-Media

    (@nmedia)

    Hi @lexgear,

    can you please tell us more about this? so we can see and if really a bug so we can fix it.

    Thread Starter LexGear

    (@lexgear)

    I’m not sure what more information you need. I have a product with two PPOM field groups attached. One of the groups has a simple Yes/No question that then shows or hides a couple more fields. Those fields never trigger true. However, they do trigger false, so if I make the conditional field a “if not equal to” then it will display.

    Field groups attached.

    Fields

    Example of a condition that never turns true.

    Plugin Author N-Media

    (@nmedia)

    Thanks for the info, better if you also share product page URL.

    Thread Starter LexGear

    (@lexgear)

    Here is an example of one of the products. HOWEVER, this is running an older version of your plugin that I restored from a backup.

    Example product

    Plugin Author N-Media

    (@nmedia)

    In new version please enable new conditiona logic script via WooCommerce->Settings->PPOM Settings

    Thread Starter LexGear

    (@lexgear)

    Hmm.. not only did that not work, but it caused the following warning.

    Warning: include(): Failed opening ‘apron-image.php’ for inclusion~

    • This reply was modified 6 months ago by LexGear.
    Plugin Author N-Media

    (@nmedia)

    Sorry, but this error is not related to the PPOM plugin.

    Thread Starter LexGear

    (@lexgear)

    Cool. I’m glad I paid a premium so that you can ignore the issue.

    Thread Starter LexGear

    (@lexgear)

    Upon further testing, the issue was related to the PPOM plugin. Adding the field type ‘section’ which I’m guessing was changed to “HTML”? I don’t know, it’s not my plugin -This caused the page to load another hidden instance of itself causing a duplication with the IDs of each field. Thus in turn making conditional statements not work and therefore unable to add to cart.

    Recreating the field type and selecting HTML fixes this issue.

    Bravo, N-Media *slow clap*. Na, not related to your plugin at all.

    Plugin Author N-Media

    (@nmedia)

    Good to know that you managed to fix it.

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.