Support » Plugin: WooCommerce » Update 2.015 Breaks Genesis site completely

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  • Had the same error. 2.0.16 was just uploaded and fixed the error for me.

    Plugin Author Mike Jolley



    It seems there were some merge errors in the 2.0.15 release which caused categories and attribute labels to be hidden. We’ve resolved this and pushed out 2.0.16 to resolve these issues.

    Please update to 2.0.16 to fix the category/attribute display issues. Apologies for any inconvenience caused.

    The above should also fix this, as the fix ensures terms (array) are returned. Let me know if not.


    2.0.16 is now causing a white page anytime I add a product to the cart or try to check out. Unable to produce any errors; just a blank white page.

    Plugin Author Mike Jolley


    Hi Dan,

    That one I’m not able to reproduce so I think you’ll find its memory related.

    Check your WC > System status page, and increase the limit using

    If you want to see the ‘actual’ error you are getting you can enable debug

    Memory is set to 128MB; debugging is set to true. It seems the blank page only occurs when clicking “Proceed to Checkout” from the Cart. However, I can access /checkout/ just fine and finalize the order.

    After deactivating the rest of the plugins (except WooCommerce), I still get the issue.

    I now think my issue is unrelated to the original thread topic.

    Plugin Author Mike Jolley


    The actual button? I’ve seen this before, but I cannot quite remember what was doing it. Any theme template overrides? Post your system status log if you wish.

    Hi, I’ve updated to 2.0.16 my similar dev site on localhost with no issues including what Dan is experiencing.
    Will wait a bit before updating live site again.

    PS FYI My overrides are


    using the Genesis Connect Plugin

Viewing 7 replies - 1 through 7 (of 7 total)
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