Update 2.1.5 – Arabic!

  • Resolved Antartikos Web

    (@gabrieleformici)


    5 years, 10 months ago

    Hi,
    After updating from 2.1.4 to 2.1.5 everything is now in arabic (I guess) language.
    Here is a screenshot.

    View post on imgur.com


    Tested it on two websites, both had the same issue!

    As of now, restoring a previous backup with 2.1.4 fixed the issue, but it would be nice to change the language within the plugin itself (if there is a language switch, I’m not aware of it) 😉

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • fafer77

    (@fafer77)

    5 years, 10 months ago

    I have the same problem. How can I rollback?

    fafer77

    (@fafer77)

    5 years, 10 months ago

    There’s a problem with the translation. Please follow the steps below to solve the problem:
    Download the mo file. (of the language of interest, in my case Italian)
    Go to the folder wp-content / plugins / supportcandy / lang
    Replace mo file

    Thread Starter Antartikos Web

    (@gabrieleformici)

    5 years, 10 months ago

    Hi @fafer77 ,
    Where should I download the .mo file from?
    Thanks!

    Plugin Contributor Nikhil G

    (@nsgawli)

    5 years, 10 months ago

    Hello,

    We found the issue in translation. Please follow below steps to fix the issue:

        Download the mo file from this link.
        Go to wp-content/plugins/supportcandy/lang folder
        Replace the mo file downloaded in step 1.

    The issue will be fixed within 24 hrs.

    Thread Starter Antartikos Web

    (@gabrieleformici)

    5 years, 10 months ago

    Hi @nsgawli,
    Thank you for your help and for fixing it fast!

    Regards

    Plugin Contributor Nikhil G

    (@nsgawli)

    5 years, 10 months ago

    Hello,

    We have released new version (2.1.6). Please update the plugin to latest version. It will fix the bug.

Viewing 6 replies - 1 through 6 (of 6 total)

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