Support » Plugin: WP User Manager - User Profile Builder & Membership » update 1.4.3 -> 2.1.12 ?

  • Resolved russromei


    I am using v1.4.3 and it isn’t working (saving data in the fields editor and email editor doesn’t exist)

    My question is, if I install the new version from plugin manager, will it update the old version (conserving my data and settings) or will it wipe it all out?

    Note that there is no upgrade option on the the plugins page


    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author WP User Manager


    To ensure settings are preserved, then you should update the plugin rather than deleting and reinstalling. Strange the update isn’t showing for you. What is your current WordPress and PHP version?

    WP: 5.2.4
    PHP: 7.3

    Plugin Author WP User Manager


    Even stranger. Is it possible for you to manually upgrade the plugin?


    • download the zip from here
    • unzip
    • delete the existing wp-user-manager directory in wp-content/plugins
    • upload to your wp-content/plugins/

    Or use WP CLI, eg wp plugin update wp-user-manager

    OK tried the manual update as directed
    Now get get msg “The site is experiencing technical difficulties”

    Plugin Author WP User Manager


    Please can you edit your wp-config.php file to replace this line –

    define( 'WP_DEBUG', false );

    With these lines –

    define('WP_DEBUG', true); 
    define('WP_DEBUG_LOG', true); 
    define('WP_DEBUG_DISPLAY', false);

    This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen.

    More details about that at

    Can you then try and access the site and paste the debug.log file that should be created.

    11-Nov-2019 20:26:48 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; spl_widget has a deprecated constructor in /home/ipdastam/public_html/wp-content/plugins/socail-profile-linking/includes/widget/widget.php on line 8
    [11-Nov-2019 20:26:48 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function WPUM_License::__construct(), 4 passed in /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php on line 165 and at least 5 expected in /home/ipdastam/public_html/wp-content/plugins/wp-user-manager/includes/wpum-updater/class-wpum-license.php:86
    Stack trace:
    #0 /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php(165): WPUM_License->__construct(‘/home/ipdastam/…’, ‘User Verificati…’, ‘1.0.2’, ‘Alessandro Teso…’)
    #1 /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php(63): WPUM_User_Verification->includes()
    #2 /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php(251): WPUM_User_Verification::instance()
    #3 /home/ipdastam/public_html/wp-includes/class-wp-hook.php(286): WPUM_UserVerification_Load(”)
    #4 /home/ipdastam/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_fil in /home/ipdastam/public_html/wp-content/plugins/wp-user-manager/includes/wpum-updater/class-wpum-license.php on line 86
    [11-Nov-2019 20:26:48 UTC] PHP Notice: is_singular was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/ipdastam/public_html/wp-includes/functions.php on line 4778

    Plugin Author WP User Manager


    You will need to manually upgrade WPUM User Verification to v2.0, send me a message if you have issues downloading it.

    Yes, this is the result of manual upgrade

    Oh 2.0
    OK, I try that

    I can’t find 2.0.n anywhere
    would you have a link?


    Plugin Author WP User Manager


    You would need to login to your account via to get the latest zip for the addon.

    I am the new admin on the site
    I have no account and they are not allowing new accounts

    Plugin Author WP User Manager


    Can you contact me via and I can help with the addon link 👍

Viewing 13 replies - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.