To ensure settings are preserved, then you should update the plugin rather than deleting and reinstalling. Strange the update isn’t showing for you. What is your current WordPress and PHP version?
Even stranger. Is it possible for you to manually upgrade the plugin?
Eg.
- download the zip from here
- unzip
- delete the existing wp-user-manager directory in wp-content/plugins
- upload to your wp-content/plugins/
Or use WP CLI, eg wp plugin update wp-user-manager
OK tried the manual update as directed
Now get get msg “The site is experiencing technical difficulties”
Please can you edit your wp-config.php file to replace this line –
define( 'WP_DEBUG', false );
With these lines –
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen.
More details about that at http://codex.wordpress.org/Editing_wp-config.php#Debug
Can you then try and access the site and paste the debug.log file that should be created.
11-Nov-2019 20:26:48 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; spl_widget has a deprecated constructor in /home/ipdastam/public_html/wp-content/plugins/socail-profile-linking/includes/widget/widget.php on line 8
[11-Nov-2019 20:26:48 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function WPUM_License::__construct(), 4 passed in /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php on line 165 and at least 5 expected in /home/ipdastam/public_html/wp-content/plugins/wp-user-manager/includes/wpum-updater/class-wpum-license.php:86
Stack trace:
#0 /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php(165): WPUM_License->__construct(‘/home/ipdastam/…’, ‘User Verificati…’, ‘1.0.2’, ‘Alessandro Teso…’)
#1 /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php(63): WPUM_User_Verification->includes()
#2 /home/ipdastam/public_html/wp-content/plugins/wpum-user-verification/wpum-user-verification.php(251): WPUM_User_Verification::instance()
#3 /home/ipdastam/public_html/wp-includes/class-wp-hook.php(286): WPUM_UserVerification_Load(”)
#4 /home/ipdastam/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_fil in /home/ipdastam/public_html/wp-content/plugins/wp-user-manager/includes/wpum-updater/class-wpum-license.php on line 86
[11-Nov-2019 20:26:48 UTC] PHP Notice: is_singular was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/ipdastam/public_html/wp-includes/functions.php on line 4778
You will need to manually upgrade WPUM User Verification to v2.0, send me a message if you have issues downloading it.
Yes, this is the result of manual upgrade
I can’t find 2.0.n anywhere
would you have a link?
Thanks
You would need to login to your account via https://wpusermanager.com/login/ to get the latest zip for the addon.
I am the new admin on the site
I have no account and they are not allowing new accounts
Can you contact me via https://wpusermanager.com/contacts/ and I can help with the addon link 👍
