Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Unwanted space underneath slideshow at smaller display widths

Viewing 15 replies - 1 through 15 (of 15 total)
  • DannoG

    (@dannog)

    I would like to know how to fix this as well.

    Plugin Contributor photocrati

    (@photocrati)

    @astrachan – Are you setting specific dimensions for the slideshow in its setting when you inserted it via the ATP or under Gallery > Gallery Settings > NextGEN Basic Slideshow?

    – Cais.

    Thread Starter astrachan

    (@astrachan)

    Yes – these are set at a specific pixel width and height. Do I need to use percentage instead? Or leave it blank?

    Plugin Contributor photocrati

    (@photocrati)

    @astrachan – I would suggest leaving both parameters blank or leaving the height parameter blank to see how that works within your theme.

    Are the dimensions you are using greater than the images in the gallery, especially those with the “space” problem?

    – Cais.

    Thread Starter astrachan

    (@astrachan)

    It’s not possible to leave the parameters blank – if you try it says “Please fill out the field”

    > Are the dimensions you are using greater than the images in the gallery, especially
    > those with the “space” problem?

    The dimensions I’m using match those of the images; it’s just when the browser is resized to mobile width that the space appears.

    Thread Starter astrachan

    (@astrachan)

    It is not possible to leave the dimensions parameters blank in Gallery Settings > NextGEN Basic Slideshow.

    Could you advise?

    Plugin Contributor photocrati

    (@photocrati)

    @astrachan – My apologies, leaving a dimension blank will definitely not help.

    Are all of the images the same size and orientation? I know that if there are varying orientations this will definitely happen but I have not sorted out why.

    – Cais.

    Thread Starter astrachan

    (@astrachan)

    Hi Cais

    Yes – they are all the same size and orientation: 720 x 480

    Alistair

    Plugin Contributor photocrati

    (@photocrati)

    @astrachan – Thanks for those details. I’ve written this up for our developers to review. I can see it happening but I cannot tell why at the moment.

    – Cais.

    Thread Starter astrachan

    (@astrachan)

    Hi Cais

    Have you had any feedback from the developers about this?

    Thanks

    Alistair

    Thread Starter astrachan

    (@astrachan)

    Hmm – well looks like I’ll have to find an alternative gallery plugin then

    Did you find an answer to this astrachan

    Thread Starter astrachan

    (@astrachan)

    No – they have passed it on to the developers, but no response yet. Are you having the same issue?

    Hi Guys,

    Any updates with the developers if they’d already has a fix on this? It already taken a lot of hours from me figuring the fix of this issue. Would appreaciate any help on this. Thanks!

    Plugin Contributor photocrati

    (@photocrati)

    All – This appears to be due to one of the jQuery libraries we are using at this time but beyond that I do not have much more for details or an ETA when this specific issue will be addressed.

    – Cais.

Viewing 15 replies - 1 through 15 (of 15 total)
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