Support » Fixing WordPress » Unusual White Screen of Death Issue

  • Resolved canu

    (@canu)


    Hi,
    We have a White Screen of Death (WSOD) Issue with the Admin panel of a website, the front end is displaying as normal. I cannot currently access the website’s Dashboard.
    On the front end, it even shows that I am logged in but when I attempt to update anything, I receive the WSOD. I have changed the plugin and the them folder names to see if the problem is caused by a conflict with either of them and this didn’t work.
    I had deactivated this website some time ago at the client’s request, during which time the hosting company changed the website’s database credentials for security reasons.
    Could this be the reason why this problem is occurring?

    Any and all help would be gratefully received.

    Thanks!

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Viewing 16 replies (of 16 total)
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