Title: Untranslated Strings Last modified: August 30, 2016 --- # Untranslated Strings * Resolved [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/) * Hi * Need help with a srings that remain untranslated within a theme. * The theme developer suggests these fields are in .po of the theme. If multilanguage plugin works with .po files, then it should be able to find them in wpresidence. po so and allow translation to a different langauge * Usually translation from English to another language is done through standard POEDIT procedure, but not sure how Polylang handles these. * The questions are: Does Polylang work with .po files? If so, why is it not picking these strings (only 5 strings in the entire site)? * Appreciate your help. * [https://wordpress.org/plugins/polylang/](https://wordpress.org/plugins/polylang/) Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/topic/untranslated-strings-2/page/2/?output_format=md) [3](https://wordpress.org/support/topic/untranslated-strings-2/page/3/?output_format=md) [→](https://wordpress.org/support/topic/untranslated-strings-2/page/2/?output_format=md) * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433867) * Hi * Polylang reads only the .mo. * Poedit must upload the .po and .mo files. * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433904) * Hi Chrystl * Thank you for your commment. Can this be done manually i.e. can the .PO be uploaded manually? The strange thing in this case is that only 5 strings are not translated. I can only assume these are the only 5 srtings in the .PO and everything else is in .MO * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433914) * > can the .PO be uploaded manually? * Not sure to understand your question. But this .po must be in your FTP (wp-content > themes > wpresidence > languages). And you should be able to upload it thanks to Poedit or the Loco translate plugin. * > The strange thing in this case is that only 5 strings are not translated. * Could you confirm that these strings are well provided by your theme and not write by you in some field options? * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433920) * The 5 missing strings are not custom fields, they are standard strings from the theme. * Polylang has successfully translated all custom fields strings + all standard strings except these 5. * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433926) * Instead of Poedit could you use the Loco Translate plugin to translate these 5 strings? [https://wordpress.org/plugins/loco-translate/](https://wordpress.org/plugins/loco-translate/) * EDIT: Does Poedit give you the possibilities to translate these 5 strings? Or they just don’t appear in it. * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433942) * Not sure what problems could be caused by 2 plugins trying to do the same thing on the site. Would it cause a conflict or slow down the page-load as the page tries to load both plugins? Only asking as common sense says it is not a good idea, but then WordPress and Plugins do not always go hand-in-hand with common sense! * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433948) * I think that you misunderstand the role of Polylang. Polylang doesn’t translate the strings provided by your theme. Only a programm as Poedit or a plugin as Loco Translate can do that. They put the theme strings in a .mo. file. After that Polylang use the .mo to display the different translated strings depending of the language. * After used the Loco translate plugin you can remove it from your admin. * > but then WordPress and Plugins do not always go hand-in-hand with common sense! * Polylang yes, because it use the basic WordPress functionalities as filter, actions… * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433973) * Hi Chrystl * Thanks for your help and suggestion. I am going to try your idea. Just before I do, can I clarify if I can leave Polylang active whilst I install and run Loco. I am concerned as to what happens to the existing translation strings as we have spent hours doing it. * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6433995) * > I can leave Polylang active whilst I install and run Loco. * Yes of course. * > I am concerned as to what happens to the existing translation strings as we > have spent hours doing it. * I prefer that you ask to the Loco Translate author if you have some risk to loose your Poedit translations. But you can make a copy of your .po and .mo files. * Which strings are not translated and could you give a link to your website? * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6434000) * Hi Chrystl * I have installed Loco Translate. * According to Loco Translate the .MO file contains 1063 strings however Polylang is only showing 165 strings! Sort of explains the missing fields although as we can only see 5 strings that are missing. * Interestingly we can see these in the Loco Translate .MO file but Polylang is not picking them up at all. Does that sound right to you? * Any ideas on what we can do to force Polylang to see these strings? * Regards * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6434001) * > Polylang is only showing 165 strings! * Where do you see these strings, in which settings? * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6434004) * Settings > Languages > String Translations * It shows “165 Items << < 1 of 9 > >>” * I have reveiwed all 9 pages and they are all correct but still the 5 we need do not show up!! These include: - Property ID - Price - Property Size - Bedrooms - Bathrooms * Here is a link for an example [http://www.zanityproperty.com/new/mn/properties/белла-виста-хо…вшинтэй-зайсан/](http://www.zanityproperty.com/new/mn/properties/белла-виста-хо…вшинтэй-зайсан/) * Regards * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6434007) * I understand now your confusion. .mo file and “String Translations” are 2 different things. * In .mo you have only the static strings provided/created by your theme. * In the “String Translations” you have only dynamic strings which are created by yourself, generally thanks to the Theme Options of your theme. Your 5 strings seem to be provided by your theme and you should not see them in the “String Translations” option. * Now please could you answer to my questions: 1- Are you able to translate or see these 5 strings in the “String Translations” option. If yes, please provide a screen copy. * 2- Did you translate these 5 strings thanks to Loco Translate? 3- Or not because they don’t appear in Loco Translate? * Thread Starter [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * (@cognisant_2000) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6434010) * Hi * Thanks for your explanation. * Anwering your questions as below: 1. These 5 strings do not appear in the String Translations at all, so we cannot translate them. * 2. The terms appear in Loco Translate. * This is the 1st time I am using Loco Translate so need to take this step buy step. * The site has 2 lanuages English UK & Mongolian 1. Do I need to save an English UK version of .MO before adding & Saving Mongolian.mo? 2. Do I need to translate all 1088 strings or can I just translate the 5 missing strings in Mongolian.MO? * Sorry if these sound like stupid questions but in the past we have simply used Polylang out of the box which has worked with other themes without any problem. This is the first time we have had to start to dig deep in the theme to translate all strings. * Regards * Plugin Support [Chrystl](https://wordpress.org/support/users/chrystl/) * (@chrystl) * [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/#post-6434012) * 1. Yes you can make a save. Loco Translate proposes you to place your files in 2 different places. You should choose this: [http://nimb.ws/t9KNin](http://nimb.ws/t9KNin) Like this you won’t loose your work at the next update. * If you choose this setting, Loco Translate will name your files like this: wpresidence- mn.po and wpresidence-mn.mo (wpresidence should be the text-domain of your theme). * 2. You can try to translate your 5 strings, save your translations and see if they appear correctly. Then if you want translate more strings in mongolian edit it by clicking on “mongolian” : [http://nimb.ws/M0wWNl](http://nimb.ws/M0wWNl) Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/topic/untranslated-strings-2/page/2/?output_format=md) [3](https://wordpress.org/support/topic/untranslated-strings-2/page/3/?output_format=md) [→](https://wordpress.org/support/topic/untranslated-strings-2/page/2/?output_format=md) The topic ‘Untranslated Strings’ is closed to new replies. * ![](https://ps.w.org/polylang/assets/icon-256x256.png?rev=3433336) * [Polylang](https://wordpress.org/plugins/polylang/) * [Frequently Asked Questions](https://wordpress.org/plugins/polylang/#faq) * [Support Threads](https://wordpress.org/support/plugin/polylang/) * [Active Topics](https://wordpress.org/support/plugin/polylang/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/polylang/unresolved/) * [Reviews](https://wordpress.org/support/plugin/polylang/reviews/) ## Tags * [strings](https://wordpress.org/support/topic-tag/strings/) * [untranslated](https://wordpress.org/support/topic-tag/untranslated/) * [wpresidence](https://wordpress.org/support/topic-tag/wpresidence/) * 33 replies * 2 participants * Last reply from: [Cognisant_2000](https://wordpress.org/support/users/cognisant_2000/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/untranslated-strings-2/page/3/#post-6434058) * Status: resolved