Support » Plugin: Security & Firewall - MalCare Security » “Unsyncable Site”

  • Resolved marikane


    Hi –

    I used Malcare successfully on another site, so when my own site got hacked I installed it and tried to use it, but when I click on Dashboard I get:

    “Unsyncable Site” on a white screen.

    What does this mean?


    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi –
    Better to change security plugin.. After more than a week, I’m still waiting for a support answer..
    Good luck !

    Plugin Support amanbv


    Hey Mari,

    Apologies for the delay. I search for your website in our systems but I am unable to see the website being added to our Dashboard.

    Could you please send us an email on and we will fix this issue on the website and help you clean the malware as well.

    Thank you.

    Plugin Author akshatc


    Closing the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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