Title: unsubscribed automatically
Last modified: June 30, 2017

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# unsubscribed automatically

 *  Resolved [Silvio](https://wordpress.org/support/users/silvioto2/)
 * (@silvioto2)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/)
 * One of my subscribers is a mailing list address (sympa). It change automatically
   to Unsubscribed when some mail is sent (about 3 – 5).
    I don’t understand exactly
   why this happen and need help to just solve the problem. I’m using this plugin
   since 2 years and now, that I changed my host, have this issue.
 * What I did to try to solve:
    set to Single Opt In; corrected the cron job url;
   used Sync function;
 * unfortunately, nothing changed.
 * Thanks for your indispensable help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/#post-9287376)
 * [@silvioto2](https://wordpress.org/support/users/silvioto2/),
 * Email status should not automatically get set to unsubscribed. Is it happening
   only with that one client or with everybody?
 * Also, did you changed your opt-in & opt-out url? Steps are explained [here](http://www.icegram.com/documentation/es-faq/).
 *  Thread Starter [Silvio](https://wordpress.org/support/users/silvioto2/)
 * (@silvioto2)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/#post-9292081)
 * opt-in & opt-out url was ok, I changed these one month ago. This problem affect
   only the mailing list. At this point, I suspect it is the problem, not the plugin.
   
   I’m going to activate new mailing list on the new host. I’ll post the result.
   Thanks for now.
    -  This reply was modified 8 years, 10 months ago by [Silvio](https://wordpress.org/support/users/silvioto2/).
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/#post-9304642)
 * [@silvioto2](https://wordpress.org/support/users/silvioto2/),
 * You are welcome.
    Do share your result on the same.
 *  Thread Starter [Silvio](https://wordpress.org/support/users/silvioto2/)
 * (@silvioto2)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/#post-9312123)
 * Problems with new host too, but different. Email are sent but not received. When
   I’ll have time I will investigate deeply but, for now, I disabled the plugin.
   Thanks a lot, I write you again in the future.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/#post-9332877)
 * [@silvioto2](https://wordpress.org/support/users/silvioto2/),
 * Ok.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘unsubscribed automatically’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

## Tags

 * [unsubscribed](https://wordpress.org/support/topic-tag/unsubscribed/)

 * 5 replies
 * 2 participants
 * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/unsubscribed-automatically/#post-9332877)
 * Status: resolved