Unsubscribe not possible via e-mail link

  • Resolved vinkdtp

    (@vinkdtp)


    6 years, 4 months ago

    When I click unsubscribe via the link in the e-mail, I get a link to the home page without unsubscribing the subscriber.

    How to successfully unsubscribe the subscriber via the link in the e-mail ?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • stefano24

    (@stefano24)

    6 years, 4 months ago

    I don’t see any help at this brederoberoepscollege.nl link which concerns the plugin problem

    Plugin Author vandestouwe

    (@vandestouwe)

    6 years, 4 months ago

    Please explain your issue.
    There are two ways of unsubscribing.
    1. In the widget this will lead to an unsubscribe of the email adres in the field above.
    2. By clicking the unsubscribe link in the new/updated post email. This will lead to a conformation email where the user can finaly unsubscribe

    Thread Starter vinkdtp

    (@vinkdtp)

    6 years, 3 months ago

    The shortcode is only on this (sub)page: https://brederoberoepscollege.nl/mededelingen/

    When I click ‘unsubscribe’ in the e-mail, I go to the home page of the website. But on this home page, there is no subscriber/unsubscriber.

    When an e-mail receiver wants to unsubscribe, he/she expects to go to a page that sais ‘You are successfully unsubscribed’ or at least go to a page with that particular unsubscriber.

    How do I lead the e-mail receiver to the page with that widget and not to the home page?

    • This reply was modified 6 years, 3 months ago by vinkdtp.
    • This reply was modified 6 years, 3 months ago by vinkdtp.
    Plugin Author vandestouwe

    (@vandestouwe)

    6 years, 3 months ago

    Ok,
    I understand your issue.
    I will look in to it and will come up with a solution.

    Plugin Author vandestouwe

    (@vandestouwe)

    6 years, 3 months ago

    The email address from the stc subscribers lost the @ sign during sanitizing. This is now fixed and a proper message is displayed to the users after which the user can continue.
    A 2.1.1 Release is now, or will be shortly made available to all users of STC.

    Plugin Author vandestouwe

    (@vandestouwe)

    6 years, 3 months ago

    Version 2.1.1 tested

Viewing 6 replies - 1 through 6 (of 6 total)

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