Unsubscribe Link in Page Footer Not Working

Resolved wellnessrn4u
(@wellnessrn4u)

2 years, 11 months ago

I have the email all set, but it won’t allow me to activate. I keep seeing an error message saying

“All emails must include an “Unsubscribe” link.
Add a footer widget to your email to continue.”

However, I have placed, just above the business address, links for “unsubscribe” and “manage my subscription.” Both links are using the MailPoet pages, and when I click on the links, they go to the appropriate MailPoet pages. For some reason, I’m prevented from activating the letter. All suggestions welcome.

Namasté

Debra

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Elvira K.
(@treibalen)

2 years, 11 months ago

Hi there Debra,

Thank you for contacting MailPoet! I’m happy to help you with this.

Can you please share a screenshot of your Email Editor where we can see the links and the error?

Cheers!

Thread Starter wellnessrn4u
(@wellnessrn4u)

2 years, 11 months ago

Not certain how to attach jpeg files.

Thread Starter wellnessrn4u
(@wellnessrn4u)

2 years, 11 months ago

This is the best I can do:

https://www.dropbox.com/s/8awe39q7q3wcqnv/screenshot_mailpoet_chrome.jpg?dl=0

https://www.dropbox.com/s/zx8kgoc79amq1v5/screenshot_20220209-014812_chrome.jpg?dl=0

https://www.dropbox.com/s/ufsd14cghlmacv6/screenshot_20220208-211111_chrome.jpg?dl=0

https://www.dropbox.com/s/aenjzdmaonustzg/screenshot_20220208-211058_chrome.jpg?dl=0

Elvira K.
(@treibalen)

2 years, 11 months ago

Hi there @wellnessrn4u,

Thanks for sharing the screenshots!

Can you please check that your Unsubscribe and Manage your subscription links are pointing to [link:subscription_unsubscribe_url] and [link:subscription_manage_url] correspondingly?

Let me know how it goes!

Thread Starter wellnessrn4u
(@wellnessrn4u)

2 years, 11 months ago

I changed the links, as previously mentioned. Still not working/unable to move to the next step. 🤨🤷🏾‍♀️

Thread Starter wellnessrn4u
(@wellnessrn4u)

2 years, 11 months ago

It WORKS!!!!!! Once I changed the url, I received another notification about needing a short code for re-engagement. After figuring out how to do that, I was able to send the email.

THANK-YOU! THANK-YOU!! THANK-YOU!!!
https://media.tenor.com/images/b34c0ca9da0e19e62e8ba95c2ede649f/tenor.gif https://media.tenor.com/images/0ac376722ba065d9de1366aaf7afcb71/tenor.gif

Elvira K.
(@treibalen)

2 years, 11 months ago

Hi there @wellnessrn4u,

I’m glad to hear it works now 🙂

Happy sending!

Viewing 7 replies - 1 through 7 (of 7 total)

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