Title: Unsubscribe error
Last modified: April 11, 2020

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# Unsubscribe error

 *  Resolved [No_Style](https://wordpress.org/support/users/no_style/)
 * (@no_style)
 * [6 years ago](https://wordpress.org/support/topic/unsubscribe-error-2/)
 * Received the following error when trying to test unsubscribes:
 * Unsubscribe error – subscription not found!
 * The e-mail/user exists in the list of subscriptions.
 * Any idea what could be causing it?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [maxidevs](https://wordpress.org/support/users/maxidevs/)
 * (@maxidevs)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/unsubscribe-error-2/#post-12663732)
 * Thanks for reporting this! This bug occurs when the generated unsubscribe token
   contains the `^` character, which is removed from the url by the `esc _url()`
   function before sending the email to the subscriber. This will be fixed in the
   next update, which will be uploaded in a few days. As a temporary fix, you can
   replace line 271 in wp-content/plugins/mdwcpt/inc/class-mdwcpt-admin.php with
   this line: `$pass = wp_generate_password( 12, false );` and line 239 in wp-content/
   plugins/mdwcpt/inc/class-mdwcpt-background-emailer.php with this line: `$data['
   pass'] = wp_generate_password( 12, false );`
 *  Thread Starter [No_Style](https://wordpress.org/support/users/no_style/)
 * (@no_style)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/unsubscribe-error-2/#post-12664366)
 * Thanks. Will wait for the next version before committing more resources to evaluating
   the plugin.
 * Much appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unsubscribe error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mdwcpt_66b7b9.svg)
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 * 2 replies
 * 2 participants
 * Last reply from: [No_Style](https://wordpress.org/support/users/no_style/)
 * Last activity: [5 years, 12 months ago](https://wordpress.org/support/topic/unsubscribe-error-2/#post-12664366)
 * Status: resolved