Title: Unsubscribe doesn’t work
Last modified: May 25, 2017

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# Unsubscribe doesn’t work

 *  Resolved [dresstive](https://wordpress.org/support/users/dresstive/)
 * (@dresstive)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/unsubscribe-doesnt-work/)
 * Hey. The unsubscribe button doesn’t work in the email? It appears as [[unsubscribe](https://wordpress.org/support/topic/unsubscribe-doesnt-work/?output_format=md#)]
   unsubscribe. How do we fix.

Viewing 1 replies (of 1 total)

 *  [bhavik.kiri](https://wordpress.org/support/users/bhavikkiri/)
 * (@bhavikkiri)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/unsubscribe-doesnt-work/#post-9172308)
 * Hi,
 * Thank you for posting your query on this support page.
 * I have some question about your query. Can you please give the answer for my 
   questions?
 * 1) Can you please let me know you want to give a button to the unsubscribe link?
 * In the Email Template of our plugin, we are providing the “{{cart.unsubscribe}}”
   merge tag for the unsubscribe link. And this merge tag will replace with the “
   unsubscribe” link.
 * In the test email, we do not generate any unsubscribe link, as we do not have
   any real time data. It will appear as “unsubscribe” text. Please see the screenshot:
   [http://prntscr.com/fcm7m9](http://prntscr.com/fcm7m9)
 * We are replacing the merge tag of unsubscribe in the abandoned cart reminder 
   email sent to the customers. It will display as the clickable link “unsubscribe”.
   Please see the screenshot: [http://prntscr.com/fcma36](http://prntscr.com/fcma36)
 * 2) Can you please let me know when you click on the unsubscribe link, does it
   show any message or error on the page?
 * Ideally, when the user will click on unsubscribe link from the abandoned cart
   reminder email, it will show the message “Unsubscribed Successfully” and then
   after some time, it will redirect user to the home page of the website.
 * If I misunderstood your query then please let me know in details. So I can explain
   you in better way.
 * Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)

The topic ‘Unsubscribe doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-abandoned-cart/assets/icon-256x256.png?rev=2369396)
 * [Abandoned Cart Lite for WooCommerce](https://wordpress.org/plugins/woocommerce-abandoned-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-abandoned-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [bhavik.kiri](https://wordpress.org/support/users/bhavikkiri/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/unsubscribe-doesnt-work/#post-9172308)
 * Status: resolved