Helpful Outreach from Triage

  • Ideal Postcodes

    (@idealpostcodes)


    4 months, 2 weeks ago

    Originally this was a 1 star review but triage team turned it around. Patchstack published CVE-2025-57923 and did not respond for a couple weeks while we actively tried to respond to a purported vulnerability.

    However the Head of Threat Intelligence at Patchstack reached out to us directly. We were able to communicate directly, understand the underlying concerns and he helped us resolve this issue within hours. Very helpful. Triage team obviously doing their best. Much credit to them.

    • This topic was modified 4 months, 2 weeks ago by Ideal Postcodes.
    • This topic was modified 4 months, 2 weeks ago by Ideal Postcodes. Reason: Patchstack have since reached out to quickly resolve this issue
    • This topic was modified 4 months, 2 weeks ago by Steven Stern (sterndata).

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