Title: Unresponsive script Last modified: August 24, 2016 --- # Unresponsive script * Resolved [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/) * I have recently been doing an overhaul of an older WP site. I upgraded to 4.2.1 with the Tesseract Theme. I was close to being done, and suddenly, on one page, when I try to edit a row with Visual Editor, I get “A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue. Script: [http://www.troutfishingpros.co…in.min.js?wp-mce-4109-20150406:1″](http://www.troutfishingpros.co…in.min.js?wp-mce-4109-20150406:1″); The page seems okay online, but I can’t work with it in the backend. How can I fix this? Thank you! Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/unresponsive-script-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/unresponsive-script-4/page/2/?output_format=md) * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097567) * Which page? I don’t find any scripts running which is strange. * Thread Starter [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097588) * It is [http://www.troutfishingpros.com/sales-info](http://www.troutfishingpros.com/sales-info) which is the ebook link and Secrets from the Trout Fishing Pros link. Thanks * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097601) * Try this. Open that in Chrome. Hit ctrl, shift, j. That will open the JavaScript console. It should show any scrips running or an error message. * If you use FireFox do the same but it is ctrl, shift, k. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097610) * You can also try: -deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). -switching to the default theme to rule out any theme-specific problems. * Thread Starter [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097618) * I use FireFox, and update to the latest version earlier today. I Hit ctrl, shift, k from the page, and nothing showed up. Then I went to edit page, and did it again, and got this: downloadable font: OS/2: bad linegap: -64 (font-family:“ siteorigin-panels” style:normal weight:normal stretch:normal src index:1) source: [http://www.troutfishingpros.com/wp-content/plugins/siteorigin-panels/css/icons/siteorigin-panels.woff?-yv2c11](http://www.troutfishingpros.com/wp-content/plugins/siteorigin-panels/css/icons/siteorigin-panels.woff?-yv2c11) So, where do I go from here? deactivate the siteorigin plugin? Thank you for helping * Thread Starter [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097619) * PS-If that is the solution, do you know which siteorigin plugin it is? I have two, pagebuilder and widgets bundle. Do I deactivate, then delete, then reinstall? Will everything be the way it is now? Thanks. * Thread Starter [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097625) * I see I have both Tiny MCE and Black Studio TinyMCE Widget installed on this site. Is that a problem? Should I delete one of them? The Tiny MCE is not activated. * [Bryan](https://wordpress.org/support/users/bryan201988/) * (@bryan201988) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097637) * use another browser * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097698) * Go with this, -deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). -switching to the default theme to rule out any theme-specific problems. * That is about all I can offer now. * > If you use a commercial theme or plugin and need support, please go to their > official support channel. In order to be good stewards of the WordPress community, > and encourage innovation and progress, we feel it’s important to direct people > to those official locations. Doing this will provide the developer with the > income they need to make WordPress awesome. > Forum volunteers are also not given access to commercial products, so they > would not know why your commercial theme or plugin is not working properly. > This is one other reason why volunteers forward you to the commercial product’s > vendors. The vendors are responsible for supporting their commercial product. * Thread Starter [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097738) * I installed Chrome, and hit control, shift, j. This is what I got. Consider using ‘dppx’ units, as in CSS post.php?post=67&action=edit:1 ‘dpi’ means dots- per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual‘ dpi’ of a screen. In media query expression: (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) 8post.php?post=67&action=edit:1Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) 2post. php?post=67&action=edit:2612Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: (-webkit-min-device-pixel- ratio: 2), (min-resolution: 192dpi) 2post.php?post=67&action=edit:1Consider using‘ dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) I can open the edit page in Safari, on my ipad, and edit the page. Any ideas on how to fix the above? I suspect it is referring to images, and their sizes? Thank you for your help. * Thread Starter [newbieposter](https://wordpress.org/support/users/newbieposter/) * (@newbieposter) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097739) * I have just installed Safari on my computer, and the edit page works fine. So I guess I will leave Safari on my computer, and use it for editing. I had the problems with FireFox, Chrome and IE. Actually, IE was terrible, and I wasn’t able to download IE11. The pages are distorted and not at all like I wanted. But they look fine on all the other browsers. Thank you for your help. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [10 years, 11 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097768) * That is about images but doesn’t effect your site or wordpress images at all. * [Matoca](https://wordpress.org/support/users/matoca/) * (@matoca) * [10 years, 10 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097835) * I have been having an ongoing problem with a “unresponsive script…. js….emoji…” alert box opening when I log into my wp dashboard. It locks up the loading of the page until I cancel the script. Sometimes it locks up the page so bad I have to stop the browser process. * I found another topic: [https://wordpress.org/support/topic/get-rid-of-emoji?replies=30](https://wordpress.org/support/topic/get-rid-of-emoji?replies=30)( now closed) that mentioned trying this plugin: [https://wordpress.org/plugins/classic-smilies/](https://wordpress.org/plugins/classic-smilies/) * I installed it and after a few logouts/logins the script has stopped trying to run. After months of dealing with this I am so relieved. * Give it a try. WP mce (in your script) refers to TinyMCE which supports emoji( emoticons) in 4.2. My understanding is limited, but I believe the script is attempting to display emoticons and failing. Correct me if I am wrong. Matoca * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [10 years, 10 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097836) * **[@matoca](https://wordpress.org/support/users/matoca/)** Please start your own thread per forum rules. Read this if you want to know how things work here. [http://codex.wordpress.org/Forum_Welcome](http://codex.wordpress.org/Forum_Welcome) * [Matoca](https://wordpress.org/support/users/matoca/) * (@matoca) * [10 years, 10 months ago](https://wordpress.org/support/topic/unresponsive-script-4/#post-6097837) * I’ve said this before and I will say it again. Trying to find information when 10 people start their own thread about the same problem is annoying and unproductive. * If you can’t take this helpful post in the spirit that it was intended then your moderation goes against the whole concept of open source, friendliness and providing valuable community resources. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/unresponsive-script-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/unresponsive-script-4/page/2/?output_format=md) The topic ‘Unresponsive script’ is closed to new replies. ## Tags * [dashboard](https://wordpress.org/support/topic-tag/dashboard/) * [script](https://wordpress.org/support/topic-tag/script/) * [unresponsive](https://wordpress.org/support/topic-tag/unresponsive/) * [visual editor](https://wordpress.org/support/topic-tag/visual-editor/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 16 replies * 4 participants * Last reply from: [kmessinger](https://wordpress.org/support/users/kmessinger/) * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/unresponsive-script-4/page/2/#post-6097838) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics