Title: Unresponsive
Last modified: August 24, 2016

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# Unresponsive

 *  Resolved [johanlimm](https://wordpress.org/support/users/johanlimm/)
 * (@johanlimm)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/)
 * I have purchased the premium version, this plugin was great, but I feel a bit
   dissapointed. The one of this plugin key features is “Responsive and customizable
   CSS”. But when I install it to my wordpress, and when I try to track the order
   number, it showing up a messed css in mobile version.
 * Please see this attachment [here](http://leo.officialnv.com/wp-content/uploads/2015/05/Untitled-1.jpg)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088307)
 * Hi Johanlimm,
 * Sorry to hear about your trouble with the plugin. Would you mind posting a link
   as well as the screenshot so we can take a look at the code?
 *  Thread Starter [johanlimm](https://wordpress.org/support/users/johanlimm/)
 * (@johanlimm)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088311)
 * [http://leo.officialnv.com/track/](http://leo.officialnv.com/track/)
 * Use WA01 as the order number.
 * Thanks
 *  Thread Starter [johanlimm](https://wordpress.org/support/users/johanlimm/)
 * (@johanlimm)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088427)
 * Hello,
    There is no answer? You’re the plugin author, and I’m not using your 
   FREE PLUGIN, I’ve purchased your premium version and please dont just let it 
   flow like nothing happened!
 *  Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088439)
 * Hi Johanlimm,
 * Very sorry about the delay, we went to take a look at the site, but got a 404
   error (see screenshot below). Would you mind letting us know when the site is
   up, so that we can help take care of this asap?
    [http://www.etoilewebdesign.com/wp-content/uploads/2015/05/404error.jpg](http://www.etoilewebdesign.com/wp-content/uploads/2015/05/404error.jpg)
 *  Thread Starter [johanlimm](https://wordpress.org/support/users/johanlimm/)
 * (@johanlimm)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088440)
 * You can take a look at the site now, I will wait
 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088441)
 * Hi Johanlimm,
 * Thanks for the link. We’ve released an update, with a specialized mobile stylesheet
   that takes account of the screenshot. You can turn the feature on by going to
   the “Options” tab and selecting it at the bottom of the page.
 *  Thread Starter [johanlimm](https://wordpress.org/support/users/johanlimm/)
 * (@johanlimm)
 * [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088443)
 * Fits Perfectly!! Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Unresponsive’ is closed to new replies.

 * ![](https://ps.w.org/order-tracking/assets/icon-128x128.png?rev=1803956)
 * [Order Tracking - WordPress Status Tracking Plugin](https://wordpress.org/plugins/order-tracking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/order-tracking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/order-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/order-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/order-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/order-tracking/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [johanlimm](https://wordpress.org/support/users/johanlimm/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/unresponsive-1/#post-6088443)
 * Status: resolved