• Resolved MassimoD

    (@massimod)



    Hello.

    It seems that the uploading functions are not reliable if you upload more than 4-5 at once (drag & drop).

    Sometimes the upload stops.

    Also sometimes the “uploaded processing ….” freezes and nothing happens.

    Using a small ammount of files (4-5) at once, seems to work fine.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We are sorry for the inconvenience you have faced. With a bit detailed information, we can help you resolve this problem. Please open Developer tools of your browser on the page with this issue and look for Javascript errors on Console tab.

    If possible, please send us a screenshot or a copy of the errors you see.

    Thanks! Have a wonderful day!

    MassimoD

    (@massimod)

    Hello.

    One error i see is:

    Load failed for:

    wp-content/plugins/photo-gallery/js/jquery.ui.touch-punch.min.js?ver=0.2.3”.

    and that file doesn’t exist in the plugin folder.

    There are NO other errors during upload. Just Failed notices.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We need to have a closer look at the described issue.
    Please contact our support team using the following email address support@10web.io
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    MassimoD

    (@massimod)

    This is getting complicated for me.

    You call :

    
     wp_register_script($this->prefix . '_jquery.ui.touch-punch.min', $this->plugin_url . '/js/jquery.ui.touch-punch.min.js', array(), '0.2.3');

    in photo-gallery.php

    but that file doesn’t exist in your distribution file (in js folder).

    Mickey-Mouse

    (@mickey-mouse)

    same here and I am getting so frustrated! It leaves out pictures. I try uploading them again, sometimes it works sometimes not. Sometimes it “duplicates” pictures, adding (1) behind the file name without me seeing the original. Right now, it flat our refuses to upload the last 20 pictures for one of my gallery entirely. It all seems completely random and I am slowly losing my marbles here.

    Mickey-Mouse

    (@mickey-mouse)

    It also shows me different images whether I am on the “grid” or “list” view in the uploader. I see some of the images now that I use the grid view that have disappeared on the “list” view.

    MassimoD

    (@massimod)

    I did a test of this, in my WP online dev system. Empty, no plugins, nothing.

    Same problem. Sometimes uploads of images stall. I can’t say for sure, but 10 images work right, 20 do not. When i say images, i mean around 1 mb each.

    So there is a problem. Not a major one, still it would be nice if it could be more stable.

    Uploading any ammount of images in WP media gallery doesn’t stall, everything is working right. So it is a plugin problem.

    thanks

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Could you please try to delete the Plugin and try to install it again? Probably, it will help you to solve the issue.

    Please let us know if it helps.

    Thank you!

    Have a nice day!

    MassimoD

    (@massimod)

    You have a nice plugin but the support is nothing to write home about.

    As an experienced WP webmaster i see no reason to do that, related to uploading.

    anyway thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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