Support » Plugin: Social Feed Gallery » Unreliable, keeps disconnecting from Instagram

  • This plugin keeps on loosing it’s connection with Instagram, every time about a month before the auto renewal of the connection is scheduled. When this happens, the feed disappears from the website without any notice.

    I have reported this to support months ago and they blame Facebook for constantly changing requirements. That might be so, but if you have a plugin like this you need to keep up with them, just like other social feed plugins do.

    I have asked to at least send an e-mail notification to the web admin to let them know there is a connection issue, but unfortunately after months, nothing has changed.

    If you ask me, look for another Insta feed plugin, because with this one you constantly need to check if it still works.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author quadlayers

    (@quadlayers)

    hello @jpnl

    you’re right, this is a bug that has been around for a couple of months

    the team is working now on the TikTok refactor that will be applied to this plugin too

    we will fix this issue in the refactor

    once this issue is fixed, would you main to consider changing this review?

    Of course, if it’s reliable again I’ll be happy to give a better review. Bonus star if it also sends a notifications if the connection was lost for some reason.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this review.