• skartexx

    (@skartexx)


    I bought this plugin and now I’m looking for them for technical support, you misunderstood how to do business.
    the plugin is not compatible with all the themes, and technical support is non-existent

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Plugins Area

    (@usersultra)

    @skartexx,

    Thank you for your ticket. We apologizes for any delay you have experienced, yes.. that happens from time to time, the plugin is not compatible with 100% of the themes. All we can do is trying to find out what kind of conflict is causing the issue and trying to suggest you a solution ASAP.

    Sometimes, there is a quick solution and that’s why It might take longer than usual to get a response from the support guys.

    Please update your ticket with your WP username and we will update you ASAP.
    Cheers

    Has users pro been abandoned? I have been waiting for something other than an automated message for months. I cannot even renew my license. What does WordPress.org do to police abandoned plugins.

    Is there another plugin that can covert the UU pro plugin to their plugin. No support is a crime.

    I would love to know the answer to this as well. We have a pro account, support tickets that have gone unanswered since October, and are feeling quite stuck.

    What does wordpress.org to to police plugins. People “may” be tossing out good money believing in WordPress.org to police such “non-service” of pro products.

    Get started on the fee, upgrade to pro.. and where is the service?

    do not buy the pro version for this plugin!
    the pro version does not have technical support, if you want technical support you have to pay more money.
    no one tells me this when I buy this plug-in, this is your dirty way of earning money.

Viewing 5 replies - 1 through 5 (of 5 total)
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