Support » Plugin: Popup by Supsystic » Unreliable

  • I bought the Pro plugin, which supposedly came with premium support. One issue after another with this plugin and its Mailchimp interface. First Mailchimp was getting email address but not first/last name; then later I began getting messages from people who had tried to complete the form and got unexpected results. Contacted support using their “Urgent” suggestion to get attention; got an autoreply then a message saying they’re forwarding the issue to their developers. Several weeks and emails later, nothing.
    I just deactivated the plugin; and will look for something more reliable.

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  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @namasteevents
    Thank you for contacting us regarding your question!
    We regret that you have difficulties in using the plugin.
    We are always ready to help our customers.
    Unfortunately, according to the rules of wordpress.org, we can’t support PRO version of the plugin here.
    Please provide us with additional information about the problem and email us through internal support. I am sure we can solve this problem for you.

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