Unregister emails not getting sent.
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I am setting up the plug-in for the first time and I am getting the registration confirmation and notification emails. But none of the cancellation emails are getting sent or received. I can confirm I do not have the checkbox set to disable those email types.
I’ve also set up Brevo with WP MailSMTP to ensure delivery.
The page I need help with: [log in to see the link]
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So there are two use cases for users and one is working as expected and one is not.
If you are a “guest” user and not logged into the site. Working as expected.
1. User clicks register and provides name and email. Both consumer and admin emails are received.
2. User returns to the page and clicks “already registered?” text link and enters the email address they registered with.
3. User is sent email with link to verify unregister action. User clicks and receives notification email that they have cancelled.
4. Admin email is sent with notification the user has unregistered.
User is logged into WordPress.
1. User clicks register and field is pre-populated with data from that users account with name and email. Both consumer and admin emails are received for event registration.
2. User returns to the page and because they are logged in the tool knows they are already registered. The link presented is “Unregister from this event” link.
3. User clicks this link and is automatically removed from the event.
4. No unregistration emails are sent to the user or admin. So it seems this use case isn’t triggering the emails for logged in users.To test the logged in state I created an account for you with your support email and password1234@! You can click on My Account in the nav to log in.
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