Support » Plugin: Mailing Group Listserv » Unprofessional and missing major features

  • I had reservations after using the free version as it seemed to have a mediocre interface but it was one of only two plugins that do a ListServ via WordPress. I purchased the full version and was immediately disappointed.

    The user management is non-existent. Given that a ListServ is ALL about it’s users this is unforgivable. If you have more than one mailing list you’re in trouble. The import features lack any method to import directly to a mailing list. All imports are imported as WordPress users (which isn’t great either) and are not grouped or identified in any useful way. You can only add 10 users at a time to your mailing list and if you’ve imported 2000 users that’s 200 times you’ll have to add a group of ten. If you have another mailing list – good luck figuring out which are the news ones you just imported as they’re all mixed together.

    Worse – the author doesn’t stand behind their product. They refused to refund because they claim I could evaluate everything in the free version. Of course, the free version lacks the importer completely.

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  • Plugin Author Yamna Tatheer

    (@marcusbs)

    After providing a free version which has import function same as pro version and writing clearly on plugins sale page that try out free version first to see what plugin offers, it is very disappointing to have this review. I provided you prompt email support to within an hour of your query which is part of premium services and not free. I wish you could realize the effort involved in offering free plugins.

Viewing 1 replies (of 1 total)
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