Title: UNPROCESSABLE_ENTITY Paypal
Last modified: May 25, 2021

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# UNPROCESSABLE_ENTITY Paypal

 *  Resolved [samdev123](https://wordpress.org/support/users/samdev123/)
 * (@samdev123)
 * [5 years ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/)
 * Hey
 * I am facing same issue when placing order using sandbox. I am using PayPal woocommerce
   plugin.
    [UNPROCESSABLE_ENTITY] The requested action could not be performed, 
   semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS)
 * Is there anyone can help?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [5 years ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14484225)
 * Hi [@samdev123](https://wordpress.org/support/users/samdev123/),
 * Can you please check if you have the latest plugin version 1.3.1 installed?
    
   This error message might appear with previous plugin versions when an incomplete
   checkout form (missing the city name for example) was submitted. In that case,
   PayPal rejected the order with this API response. But in the newest plugin version,
   incomplete checkout forms should not be transmitted to PayPal anymore and instead
   display an error that is easier to understand.
 * Kind regards,
    Niklas
 *  Thread Starter [samdev123](https://wordpress.org/support/users/samdev123/)
 * (@samdev123)
 * [5 years ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14486523)
 * Hey [@niklasinpsyde](https://wordpress.org/support/users/niklasinpsyde/) Thanks
   for the info.
 * I am using latest version of PayPal plugin (Version 1.3.1). My store currency
   is AED. Is there any issues with the currency?
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [5 years ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14486582)
 * Hi [@samdev123](https://wordpress.org/support/users/samdev123/),
 * My test payments in AED are being rejected by the PayPal API (with a different
   error) because the currency is not supported. UAE merchant accounts are supported,
   but according to PayPal, the currency is not.
    The error message you mentioned
   in the original post more likely refers to some unexpected address data though.
   For example, when the billing street address only contains a name without a number,
   then the PayPal API might reject the order, depending on some checks that are
   performed.
 * Kind regards,
    Niklas
 *  Thread Starter [samdev123](https://wordpress.org/support/users/samdev123/)
 * (@samdev123)
 * [5 years ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14486857)
 * Thanks [@niklasinpsyde](https://wordpress.org/support/users/niklasinpsyde/) I
   will check the same. Regarding the currency, so I can’t use AED in my site? Is
   there any ways/plugin to convert AED to USD when process checkout? Should I need
   to use other payment gateways? Could you please suggest something?
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [5 years ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14487349)
 * Hi [@samdev123](https://wordpress.org/support/users/samdev123/),
    I am not sure
   about the best practice for unsupported currencies, as this is handled entirely
   by PayPal and not by the plugin. For some currencies, PayPal offers currency 
   conversions, but that does not seem to be the case for AED. At least when I just
   tested. I suggest reaching out to the PayPal support for more insight on how 
   they interact with currencies like AED. It is not further mentioned in their 
   documentation. The PayPal Payments plugin works fine currency switchers like 
   the one from [aelia](https://aelia.co/shop/currency-switcher-woocommerce/) for
   example. But if you want to offer products in a particular currency, then you
   should make sure whether or not your payment provider (in this case PayPal) also
   supports it.
 * Kind regards,
    Niklas
 *  Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * (@aweissinpsyde)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14561299)
 * Closed because of inactiivty

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘UNPROCESSABLE_ENTITY Paypal’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/unprocessable_entity-paypal/#post-14561299)
 * Status: resolved