Title: [UNPROCESSABLE_ENTITY] MISSING_SHIPPING_ADDRESS Last modified: October 22, 2021 --- # [UNPROCESSABLE_ENTITY] MISSING_SHIPPING_ADDRESS * [samisraeli](https://wordpress.org/support/users/samisraeli/) * (@samisraeli) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/) * After installing the plugin instead of WooCommerce PayPal Checkout Gateway plugin I tested the plugin and did not fill the shipping information (sending to the billing address I got the following error: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS) * I restore the previous plugin and it worked. * Can you solve this bug? * Sam Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/) * (@joostvandevijver) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14956956) * Hello [@samisraeli](https://wordpress.org/support/users/samisraeli/) * I am sorry to hear you are having an issue with our plugin. We will do our best to help you out here. * When PayPal rejects a payment, an error like this will be displayed in the checkout: [ UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/ api/orders/v2/#error-MISSING_SHIPPING_ADDRESS]([https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS)) * This error can trigger when incomplete address details are sent to PayPal and provide a bit of context for a developer, but as with you, the description can be improved. We are working on getting this upgraded and improved. Please check again that all details in the WC form have been filled in in order to move past this error. * One other instance we saw for this error is for countries such as Ireland or the United Arab Emirates that do not require a zip code. The lack of zip code in the checkout causes a MISSING_SHIPPING_ADDRESS API response. We are working to put a fix for this in place that will be made available in hopefully the next release. Please let me know if this is also valid for your situation. * Kind regards, Joost * Thread Starter [samisraeli](https://wordpress.org/support/users/samisraeli/) * (@samisraeli) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14960968) * We are not using the zipcode field because we don’t need it. Also user ship to his billing address (I didn’t fill the shipping information). I tried ship to another address with shipping information and it worked. * We install your plugin after we were instruct to switch from WooCommerce PayPal Checkout Gateway (We didn’t have problem with this plugin). Thank you for your help, Sam * Thread Starter [samisraeli](https://wordpress.org/support/users/samisraeli/) * (@samisraeli) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14963641) * The new version 1.61 didn’t solve the problem. * [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS) * Thread Starter [samisraeli](https://wordpress.org/support/users/samisraeli/) * (@samisraeli) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14963667) * This is the log: `Response Body: {"name":"UNPROCESSABLE_ENTITY","details":[{" field":"/purchase_units/@reference_id=='default'/shipping/address","issue":"MISSING_SHIPPING_ADDRESS"," description":"The shipping address is required when`shipping_preference=SET_PROVIDED_ADDRESS`.”}],” message”:”The requested action could not be performed, semantically incorrect, or failed business validation.”,”debug_id”:”c15806347855f”,”links”:[{“href”:” [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS”](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS”);,” rel”:”information_link”,”method”:”GET”}]} * 2021-10-12T18:15:44+00:00 WARNING Failed to create order. PayPal API response:[ UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS) 2021-10-12T18:15:44+00:00 ERROR Order creation failed: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS)` * Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/) * (@joostvandevijver) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14966026) * Hello [@samisraeli](https://wordpress.org/support/users/samisraeli/) * yes, we are aware of the issue and that it was not resolved in the last release( 1.6.1). This was released as a hotfix for another issue. * The issue regarding the MISSING_SHIPPING_ADDRESS was close to getting fixed when we found out the fix was causing other issues. Now we are looking to get it resolved in 1.6.2 or 1.7.0, this all depends on the developers and PayPal to agree on the solution. * Sorry for this delay, but we will let you know when the fix is available to you. * Kind regards, Joost * Thread Starter [samisraeli](https://wordpress.org/support/users/samisraeli/) * (@samisraeli) * [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14969497) * Thank you for the update. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘[UNPROCESSABLE_ENTITY] MISSING_SHIPPING_ADDRESS’ is closed to new replies. * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev= 3234615) * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/) ## Tags * [paypal](https://wordpress.org/support/topic-tag/paypal/) * 6 replies * 4 participants * Last reply from: [samisraeli](https://wordpress.org/support/users/samisraeli/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/unprocessable_entity-missing_shipping_address/#post-14969497) * Status: not resolved