Title: Unprocessable Entity Last modified: October 22, 2021 --- # Unprocessable Entity * Resolved [essmeier](https://wordpress.org/support/users/essmeier/) * (@essmeier) * [5 years, 4 months ago](https://wordpress.org/support/topic/unprocessable-entity/) * I’m having more problems with this plugin since PayPal asked me to install it last week, and I don’t know where to turn or what to do. * When I try to make a test purchase, I get the following message at checkout: * [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. [https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS](https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS) * I get this despite having properly completed the form om the checkout page. * Even though the error on the checkout page tells me the transaction cannot be completed, Woocommerce has created a new order, decremented the inventory count to show that the item is no longer available for sale, and marked the order as“ pending payment.” * A couple of transactions have gone through this week, but most have failed. Orders get created, buyers are told the transaction didn’t complete, and I don’t receive any money. * What do I do here? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funprocessable-entity%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/) * (@aweissinpsyde) * [5 years, 4 months ago](https://wordpress.org/support/topic/unprocessable-entity/#post-13671248) * Hello [@essmeier](https://wordpress.org/support/users/essmeier/) * can you please open a support request on our site [https://paypal.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/](https://paypal.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/), please? We would be able to have a close look at it. * Please attach your WooCommerce Status reports and also a link to this thread here. I already found another issue belonging to PayPal [https://stackoverflow.com/questions/55798231/capturing-payments-the-requested-action-could-not-be-performed-semantically-in](https://stackoverflow.com/questions/55798231/capturing-payments-the-requested-action-could-not-be-performed-semantically-in) but I have this to discuss with our developers if your case is the same. * Thank you so much. Regards Andreas - This reply was modified 5 years, 4 months ago by [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/). * Thread Starter [essmeier](https://wordpress.org/support/users/essmeier/) * (@essmeier) * [5 years, 4 months ago](https://wordpress.org/support/topic/unprocessable-entity/#post-13673959) * I have opened a request as you asked and linked to this thread. * As I have reverted to the PayPal standard plugin for the time being, the status report that I included with that support request may not be accurate. * Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/) * (@aweissinpsyde) * [5 years, 4 months ago](https://wordpress.org/support/topic/unprocessable-entity/#post-13682826) * Hello [@essmeier](https://wordpress.org/support/users/essmeier/) * thank you so much. Please let us have a closer look at it. * Regards Andreas * Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/) * (@aweissinpsyde) * [5 years, 4 months ago](https://wordpress.org/support/topic/unprocessable-entity/#post-13725246) * This Issue will be handled internally in a second thread with the user. For a better overview, we will close this one here. * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [4 years, 5 months ago](https://wordpress.org/support/topic/unprocessable-entity/#post-14996448) * I have archived the _many_ replies from other people and I am closing this runaway topic to new replies. * If someone needs support then per the forum guidelines please start your own topic. * [https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too](https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too) * You can do so here. * [https://wordpress.org/support/plugin/woocommerce-paypal-payments/](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * Do not reply and take over someone else’s topic. That’s not cool to the person who reported their problem. Start your own topic instead. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Unprocessable Entity’ is closed to new replies. * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev= 3234615) * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/) * 5 replies * 20 participants * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/unprocessable-entity/#post-14996448) * Status: resolved