• To all intents and purposes, this is a very powerful plugin. However, trying to report a recent bug as left a very bad taste in my mouth, so to speak.

    The user support for non-pro users is not very user friendly. You can report a problem, issue or bug via WordPress Support, but it does not seem like the developers pay much, if any, attention to it. The issue I was having had been reported on WordPress Support Forum over 22 hours beforehand by several other users.

    So I went onto the S2Member website. Not particularly user-friendly, in my opinion. And when I eventually found the “Contact A Human” option and clicked on it, I had to jump through so many hoops & checks before I got to GitHub. I don’t have a GitHub account, and don’t want one. I don’t appreciate being forced to join GitHub just to be able to get any support.

    A simple email form would have been so much more user-friendly and made my whole user experience so much more pleasant.

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