Hey WMack!
First of all, thank you for the kind words. 🙂
I’d love to help you sort this issue out. Please provide me with a URL to where this error is occurring, so I can further debug.
Kind regards,
Dylan
Thread Starter
WMack
(@wmack)
Hi again Dylan-
The site is visionheatingandair.com
By mobile applications, do you mean in a mobile browser? If so, which browser are you having troubles with?
If not, which applications are you using to visit the site?
Kind regards,
Dylan
Thread Starter
WMack
(@wmack)
Yes. On mobile applications. In particular Safari and Chome on iPhone
Is this a Community Page or Group?
According to Facebook:
“You can not use Community Pages or Groups for the Page plugin. If you do so the plugin will not render and show the error message Unowned facebook pages are not supported.”
Thread Starter
WMack
(@wmack)
Hi Dylan –
The page isn’t a group or community page, which is confusing…
The Facebook feed shows just fine on the desktop, but I get the error only on the responsive/mobile version of the site
Aha! I was able to replicate the issue on desktop as well.
Check this out: http://www.quora.com/Why-does-the-text-Unowned-Facebook-pages-are-not-supported-appear-when-implementing-the-new-social-plugin-page-like-from-Facebook-when-website-visitors-are-not-logged-into-Facebook-How-do-I-solve-this
Basically, if the device viewing the page is “Logged Out” then this message can appear.
I’ll be working on a workaround this week. Thanks for reporting this!
Kind regards,
Dylan
Thread Starter
WMack
(@wmack)
Hi Dylan –
After a day of going through trying to figure out the problem, the issue isn’t with the plugin at all. My client’s facebook page was either age or country restricted. I tested it with several pages that I manage and it worked just fine as long as there are no age or country restrictions on the Facebook page AND if the visitor is not logged in as the Page (i.e. logged in as themselves – the person) everything works perfectly.
Thanks for you timely responses. Cheers.
Thanks for taking the time to submit your findings.
That’s very strange! Perhaps I should add this to the frequently asked questions. 🙂
Have a great day & thank you again.
Kind regards,
Dylan