Unlock host

Initially host lockouts are temporarily and expire after (default) 15 minutes.

However it is possible (from a not locked out host) to log into WP Dashboard and manually release lockouts in the “Release Lockouts” section of the iTSec plugin Dashboard page.

Lockouts occur because of bad logins or 404 pages (if 404 Detection is enabled).

If you have enabled the “Blacklist Repeat Offender” checkbox,
a host will be (permanently) banned after 3 lockouts (from the same ip address).

A banned host is listed in the (Apache web server) .htaccess file.
To undo a banned host manually remove the relevant lines for the ip address from the .htaccess file.

dwinden

Create a backup copy of the better-wp-security/core/content/system.php file.
Then edit your better-wp-security/core/content/system.php file.

Search for:

mysql_get_client_info

and replace with:

mysqli_get_client_info

Save the change and then retry.

What PHP version are you using ?
According to the online PHP manual, the mysql extension is deprecated since PHP 5.5.0. But I know it works since I’m using PHP 5.5.15.
Anyway it is better to use mysqli or PDO_MySQL.

dwinden

Just for my info, what PHP version are you using ?
It could also be that the mysql extension is simply not loaded in your web server env…

Oh and keep in mind that after an iTSec plugin update the error will probably return. So you’ll need to redo the modification unless iThemes fixes the issue.

dwinden

Ok.

Small correction. It is probably the PHP mysql extension that is not loaded in your PHP\Web Server env. I was able to reproduce the error by disabling the PHP mysql extension in my env. If you wish you can contact your hosting provider and ask them to load the PHP mysql extension.
This way you don’t need to change any code.

If your original question has been answered please mark this topic as ‘resolved’.

dwinden