Unknown/unwanted administrators … have I been hacked?

  • Hans Prunner

    (@hans-prunner)


    7 years, 8 months ago

    Hi.
    As of today I have found a list of unknown users (all registered administrator) on my user page.
    Have I been hacked?
    How can I find and delete the contents they have added?
    What should I do?
    I have already reset my password.
    Cheers,
    Carlo

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    7 years, 8 months ago

    Remain calm and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    The Hack Repair Guy

    (@tvcnet)

    7 years, 8 months ago

    If hackers have added users, then there a few steps I would try first:

    1. Choose the bad user and delete, but be sure to assign the content to yourself.
    That will make it easier to delete bad posts later.

    2. Then work to review all posts and pages. Move to trash those not required, and spot check your main posts and pages to see if any text may have been added to the body of each.

    2. Be sure and update everything and change your hosting company, and FTP accounts and WordPress passwords.

    These are the minimal things I would do first. After that, try installing any of the best reviewed security plugins to see whether you may have missed anything.

    Enjoy!

Viewing 2 replies - 1 through 2 (of 2 total)
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