Title: Unknown user name
Last modified: September 1, 2016

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# Unknown user name

 *  [jacquiprout](https://wordpress.org/support/users/jacquiprout/)
 * (@jacquiprout)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/)
 * having set up a wordpress.org site for a friend some years ago. Username is now
   lost, none of her or my email addresses are registered.
 * I see many posts about php admin but cant access that without a password or username
   so it seems a bit of a red herring or I am missing something
 * I don’t use code or understand it
 * Yesterday I navigated to a page which asked for the site name and gave me some
   authentication options one of which was the code ref provided when the domian
   was purchased. I think I may have this info but cannot seem to find the page 
   I found yesterday. Can anyone help
 * PLEASE NO MORE suggestions to lookit up in the admin table…because I CANNOT LOG
   IN

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Ravikumar Patel](https://wordpress.org/support/users/ravipatel/)
 * (@ravipatel)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480387)
 * [@jacquiprout](https://wordpress.org/support/users/jacquiprout/),
    U have check
   username using on your database. Also change password with md5 encryption.
 * thanks.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480388)
 * > PLEASE NO MORE suggestions to lookit up in the admin table…because I CANNOT
   > LOG IN
 * If you cannot log into the the dashboard then that’s really your only recourse.
   Please give this a read.
 * [https://codex.wordpress.org/Resetting_Your_Password](https://codex.wordpress.org/Resetting_Your_Password)
 * The methods in that article do not require you to be able to log into your WordPress
   dashboard.
 *  Thread Starter [jacquiprout](https://wordpress.org/support/users/jacquiprout/)
 * (@jacquiprout)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480490)
 * Thanks – As I said; yesterday I really easily navigated to page that asked me
   for my web address, an working email and 3 different forms of identification/
   authentication anyone know where this page was ?
 * Thanks
 *  Thread Starter [jacquiprout](https://wordpress.org/support/users/jacquiprout/)
 * (@jacquiprout)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480491)
 * Thanks Ravi patel, what database I dont have a database
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480498)
 * All WordPress sites use a database. It is impossible to run WordPress without
   a database. Try asking your hosts for assistance in locating your site’s database.
 *  Thread Starter [jacquiprout](https://wordpress.org/support/users/jacquiprout/)
 * (@jacquiprout)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480501)
 * I thought wordpress was the host, and as I say I cannot log in to look at any
   database
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480503)
 * Is this a wordpress.com site or a self-hosted WordPress install?
 *  Thread Starter [jacquiprout](https://wordpress.org/support/users/jacquiprout/)
 * (@jacquiprout)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480511)
 * I dont know, what do you mean ?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480513)
 * What is the url of your site?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Unknown user name’ is closed to new replies.

## Tags

 * [authentication](https://wordpress.org/support/topic-tag/authentication/)
 * [lost](https://wordpress.org/support/topic-tag/lost/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 9 replies
 * 4 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-user-name/#post-7480513)
 * Status: not resolved

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