Support » Fixing WordPress » Unknown User Is Now An Administrator

  • I was editing a post today and noticed that under the drop down box for post author there was a name I never created and certainly didn’t authorize – “WayneDantzler82.” When I click on the tab for users that same name appears under Administrators except that it disappears after about half a second. Its like it is there but then quickly refreshes to remove the name. I noticed that this person is user #9 and while his name quickly disappears there is no user #9 listed (there is a user 8 and 10 so if I hadn’t noticed the disappearing name I’d certainly see the skipped number.

    I’m worried this is some hacker abusing my site. I don’t see any new posts or changes to the site, but I’m freaking out over what might be done. Any suggestions or helpful advice? Since the name disappears under users I cannot actually delete the user.

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  • Krishna



    This link may help:

    Can you post your site URL so that we can have a look to see the problem?

    Thanks for the quick response. I’ll check over that link and work through their solutions.

    That’s the URL. So far I’m not seeing any changes made, but you are welcome to look for any tell tale signs of hacking on it.

    Has anyone heard of something like that happening before? I’m guessing its a hack because I can’t imagine it being anything else, but I’m curious if anyone else has an idea. If it is a hack what could they be doing if not changing my site?




    I have checked your site again using various tools. I do not find anything malicious or signs of hacking.

    Can you revert to Twenty Eleven theme (keep all plugins off) and check if the unauthorized post author’s name appears again?

    I tried installing the Twenty Eleven theme but I keep getting this error:

    Fatal error: Call to undefined function register_widget() in /home/midnitca/domains/ on line 388

    Once that happened the same error occurred everywhere – when I tried to change themes again, when I simply went to my websites URL, anything I tried to do within the site gave me that error. It only went away when I completely deleted all of the files in the twentyeleven theme from my web hosting (or however you call it.)

    Now I did not turn off the plugins before I uploaded and tried to install the theme, could that be the problem? Or did I somehow screw up the install?

    I’m really terribly new at this type of thing. My webhosting company initially installed WordPress for me and I’ve never really messed with it since. Except maybe installing the current theme but that was years ago and I’ve totally forgotten everything.

    In the current theme I did go ahead and turned all the plugins off but I still see the mysterious user.

    Thank you for your continued help.

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