Support » Plugin: SiteGround Migrator » Unknown transfer id

  • Resolved Warren

    (@warrensamu)


    I keep getting stuck in a loop resulting in this error:

    Unknown transfer id
    Please check your current hosting permissions and error logs and restart the transfer.

    I have confirmed the at least that the file permissions are correct.

    Here’s what’s in the log:

    [10-Mar-2021 18:25:11 UTC] INFO: Transfer started. Creating archives of files…
    [10-Mar-2021 18:25:11 UTC] INFO: Updating transfer id.
    [10-Mar-2021 18:25:11 UTC] INFO: Updating transfer psk.
    [10-Mar-2021 18:25:19 UTC] INFO: Site domain to be changed to planetarypsychology.com/
    [10-Mar-2021 18:27:25 UTC] INFO: Transfer started. Creating archives of files…
    [10-Mar-2021 18:58:47 UTC] INFO: Files archived, compressing the database..
    [10-Mar-2021 18:58:47 UTC] INFO: Files archived, compressing the database..
    [10-Mar-2021 18:59:59 UTC] INFO: Files archived, compressing the database..
    [10-Mar-2021 19:00:15 UTC] INFO: Database successfully compressed. Creating transfer manifest…
    [10-Mar-2021 19:00:18 UTC] INFO: Transfer manifest has been created. Sending request to SiteGround API …
    [10-Mar-2021 19:00:18 UTC] INFO: Transfer request has been sent to SiteGround server.
    [10-Mar-2021 19:00:23 UTC] INFO: Database successfully compressed. Creating transfer manifest…
    [10-Mar-2021 19:00:25 UTC] INFO: Transfer manifest has been created. Sending request to SiteGround API …
    [10-Mar-2021 19:00:25 UTC] INFO: The transfer is already started, cancel it first
    [10-Mar-2021 19:04:42 UTC] INFO: Transfer started. Creating archives of files…
    [10-Mar-2021 19:04:42 UTC] INFO: Updating transfer id.
    [10-Mar-2021 19:04:42 UTC] INFO: Updating transfer psk.
    [10-Mar-2021 19:04:59 UTC] INFO: Site domain to be changed to planetarypsychology.com/
    [10-Mar-2021 20:50:10 UTC] INFO: Transfer started. Creating archives of files…
    [10-Mar-2021 21:24:31 UTC] INFO: Files archived, compressing the database..
    [10-Mar-2021 21:24:55 UTC] INFO: Database successfully compressed. Creating transfer manifest…
    [10-Mar-2021 21:24:57 UTC] INFO: Transfer manifest has been created. Sending request to SiteGround API …
    [10-Mar-2021 21:24:57 UTC] INFO: Unknown transfer id
    [11-Mar-2021 00:07:30 UTC] INFO: Transfer started. Creating archives of files…
    [11-Mar-2021 00:07:30 UTC] INFO: Updating transfer id.
    [11-Mar-2021 00:07:30 UTC] INFO: Updating transfer psk.
    [11-Mar-2021 00:07:39 UTC] INFO: Unknown transfer id

    The website is hosted with GoDaddy.

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.