Title: Unknown Sender
Last modified: September 1, 2016

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# Unknown Sender

 *  [apkajanu](https://wordpress.org/support/users/apkajanu/)
 * (@apkajanu)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/)
 * Hi, I am receiving email from contact form but my gmail account shows unknown
   sender in the from address. Any advice?
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637375)
 * How have you set up your [Mail](http://contactform7.com/setting-up-mail/)?
 *  [delehelp](https://wordpress.org/support/users/delehelp/)
 * (@delehelp)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637508)
 * I have the same problem – the field for the other person’s e-mail address appears
   blank in the notifying e-mail I’m receiving, even though it is a required field(
   tested it as well myself, and even though I filled in sender’s e-mail address,
   when the notifying e-mail arrives, there’s no e-mail so I cannot reply.
    Is there
   a way that you can recover the original so that we can see the sender’s address,
   since it is very embarrassing not being able to respond to a request. Willem (
   ws@edele.org)
 *  [pinaki](https://wordpress.org/support/users/pinakid5u/)
 * (@pinakid5u)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637511)
 * Sir,
    Can U please share the link of the video tutorial of so that it is easy
   and quick to under stand. For the section: from contact form7 to email address(
   gmail). And please also mention that does it have any restriction on localhost,
   if possible then please remove it.
 *  [chenpro](https://wordpress.org/support/users/chenpro/)
 * (@chenpro)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637517)
 * Hi there,
    I have the same problem too, I have a simple cf7 form, with 2 text
   field, email field and textarea. I’m reciving everithing to my email except the
   email field. (I can see the email in the [Cleantalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
   report and in my [Contact Form DB](https://wordpress.org/plugins/contact-form-7-to-database-extension/)
   table)
 * The form worked perfect till last month, and I didn’t touch anithing, any idea?
 * Thanks!!
 *  [delehelp](https://wordpress.org/support/users/delehelp/)
 * (@delehelp)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637558)
 * Can we have some response, please…
 *  [chenpro](https://wordpress.org/support/users/chenpro/)
 * (@chenpro)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637628)
 * Mr. [@takayuki](https://wordpress.org/support/users/takayuki/) Miyoshi, Could
   we get some help please?
    Thank you in advance for your time…
 *  [chenpro](https://wordpress.org/support/users/chenpro/)
 * (@chenpro)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637632)
 * Hey,
    I try something and it works, I changed the tag “[your-email]” to a new
   tag with unique name (like “[email-534]”) – till now it’s works;)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Unknown Sender’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 7 replies
 * 5 participants
 * Last reply from: [chenpro](https://wordpress.org/support/users/chenpro/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/unknown-sender-2/#post-7637632)
 * Status: not resolved