Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Unknown renewal donation

  • Resolved comunicacionabierta



    Everyday I have about 200 renewal donations from “missing donor” and “unknown form” from “no one”. How is that possible? What did I misconfigured?

    Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mehul Gohil


    Hi @comunicacionabierta,

    Can you please provide more information about the add-ons with its version you’re using with recurring add-on? It will be a great help if you can share the system info under Tools > System Info.





    Form Field Manager, Manual Donations, PayPal Pro Gateway, PDF Receipts,Per Form Gateways, Recurring Donations

    Thanks to you!

    Plugin Support Ben Meredith


    Hi there,

    Since this issue appears to be related to a premium add-on, the forum rules require that we assist you via our website. Please submit a priority ticket at and include the system info in that ticket.

    Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your ticket there.
    ‚ÄčThat will give us some more context to be able to help.


    • This reply was modified 1 year, 5 months ago by Ben Meredith.
Viewing 3 replies - 1 through 3 (of 3 total)
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