Support » Plugin: WooCommerce Manual Payment » Unknown PHP error, but payment is successful

  • Resolved lickmymind

    (@lickmymind)


    For weeks now when using this plugin instead of successes message i have been receiving an error message (Unknown PHP error). but the payment still goes through. Is there an update to the plugin for the recent Woocommerce version coming?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bfl

    (@bfl)

    Hey @lickmymind. What error is being logged? Also, could you please provide the following information:

    • PHP version
    • WordPress version
    • WooCommerce version
    • Payment gateway

    The plugin should be fully compatible with the latest version of WooCommerce.

    PHP version: 5.6.34
    WordPress version: 4.9.4
    WooCommerce version: 3.3.3
    Payment gateway: Strype
    WooCommerce Manual Payment: 1.10.1

    Plugin Author bfl

    (@bfl)

    Thank you. Would it be possible to get the PHP error message that is being logged when you make a payment? If you’re not sure how to do this, you can use this plugin to monitor the error log. In order for that plugin to work, you will need to add a few lines to wp-config.php:

    Above this line:

    
    /* That's all, stop editing! Happy blogging. */
    

    Write:

    
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
    
    Plugin Author bfl

    (@bfl)

    Hey. Any update on this issue? You can also try checking WooCommerce > Status > Logs to see if there’s an option for a log file with a name starting with “fatal-errors”. If there is, you can use that to see what error is being triggered when you process a payment. However, this log file will only show you fatal errors. If the error causing the issue is not a fatal error, then you will not see it there.

Viewing 4 replies - 1 through 4 (of 4 total)
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