Title: Unknown error when optimizing – Imagify
Last modified: September 25, 2017

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# Unknown error when optimizing – Imagify

 *  [janallsopp](https://wordpress.org/support/users/janallsopp/)
 * (@janallsopp)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/unknown-error-when-optimizing-imagify/)
 * Just signed up and installed plugin. First three images got “unknown error” when
   optimising. What do I need to do?
    -  This topic was modified 8 years, 6 months ago by [janallsopp](https://wordpress.org/support/users/janallsopp/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-error-when-optimizing-imagify%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Unknown error when optimizing – Imagify’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify Image Optimization – Optimize Images | Compress Images | Convert WebP | Convert AVIF](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/imagify/)
 * [Active Topics](https://wordpress.org/support/plugin/imagify/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [janallsopp](https://wordpress.org/support/users/janallsopp/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/unknown-error-when-optimizing-imagify/)
 * Status: not resolved