Title: unknown error sending email
Last modified: August 20, 2020

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# unknown error sending email

 *  [mikriz](https://wordpress.org/support/users/mikriz/)
 * (@mikriz)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/unknown-error-sending-email/)
 * The log to paste when you open a support issue:
    { “error”: { “code”: 500, “message”:“
   Internal error encountered.”, “errors”: [ { “message”: “Internal error encountered.”,“
   domain”: “global”, “reason”: “backendError”, “debugInfo”: “stack_entries: \”com.
   google.caribou.api.errors.ApiErrorInfo.build(ApiErrorInfo.java:80)\”\nstack_entries:\”
   com.google.caribou.api.server.messages.MessageInserter.medleyParse(MessageInserter.
   java:260)\”\nstack_entries: \”com.google.caribou.api.server.messages.MessageInserter.
   parseRawMessageToInsert(MessageInserter.java:441)\”\nstack_entries: \”com.google.
   caribou.api.server.messages.MessageInserter.insertMessage(MessageInserter.java:
   398)\”\nstack_entries: \”com.google.caribou.api.server.messages.SendMessageAction.
   execute(SendMessageAction.java:79)\”\nstack_entries: \”com.google.apps.framework.
   request.impl.InterceptorInvocation$Rpc.beforeProceed(InterceptorInvocation.java:
   147)\”\nstack_entries: \”com.google.apps.framework.request.impl.InterceptorInvocation.
   proceed(InterceptorInvocation.java:158)\”\nstack_entries: \”com.google.apps.framework.
   request.impl.RpcDispatcher.proceed(RpcDispatcher.java:136)\”\nstack_entries: \”
   com.google.apps.framework.request.impl.RpcDispatcher.proceed(RpcDispatcher.java:
   42)\”\nstack_entries: \”com.google.apps.framework.request.impl.AbstractDispatcher.
   doExecuteChain(AbstractDispatcher.java:464)\”\nstack_entries: \”com.google.apps.
   framework.request.impl.AbstractDispatcher.execute(AbstractDispatcher.java:303)\”\
   nstack_entries: \”com.google.apps.framework.request.impl.AbstractDispatcher.executeAsync(
   AbstractDispatcher.java:226)\”\nstack_entries: \”com.google.apps.framework.request.
   impl.RpcDispatcher.handleRpc(RpcDispatcher.java:126)\”\nstack_entries: \”com.
   google.apps.framework.request.impl.RpcScopedHandlerFactoryImpl.run(RpcScopedHandlerFactoryImpl.
   java:245)\”\nstack_entries: \”com.google.apps.framework.request.impl.RpcScopedHandlerFactoryImpl.
   access$000(RpcScopedHandlerFactoryImpl.java:45)\”\nstack_entries: \”com.google.
   apps.framework.request.impl.RpcScopedHandlerFactoryImpl$2.handleRequest(RpcScopedHandlerFactoryImpl.
   java:122)\”\nstack_entries: \”com.google.net.rpc3.impl.server.RpcServerInternalContext.
   runRpcInApplicationWithCancellation(RpcServerInternalContext.java:638)\”\nstack_entries:\”
   com.google.net.rpc3.impl.server.RpcServerInternalContext.access$400(RpcServerInternalContext.
   java:102)\”\nstack_entries: \”com.google.net.rpc3.impl.server.RpcServerInternalContext
   $3.run(RpcServerInternalContext.java:598)\”\nstack_entries: \”io.grpc.Context.
   run(Context.java:549)\”\nstack_entries: \”com.google.net.rpc3.impl.server.RpcServerInternalContext.
   runRpcInApplication(RpcServerInternalContext.java:594)\”\nstack_entries: \”com.
   google.net.rpc3.impl.server.RpcServerChannel$4.apply(RpcServerChannel.java:972)\”\
   nstack_entries: \”com.google.net.rpc3.impl.server.RpcServerChannel$4.apply(RpcServerChannel.
   java:957)\”\nstack_entries: \”com.google.common.util.concurrent.AbstractTransformFuture
   $TransformFuture.doTransform(AbstractTransformFuture.java:242)\”\nstack_entries:\”
   com.google.common.util.concurrent.AbstractTransformFuture$TransformFuture.doTransform(
   AbstractTransformFuture.java:232)\”\nstack_entries: \”com.google.common.util.
   concurrent.AbstractTransformFuture.run(AbstractTransformFuture.java:118)\”\nstack_entries:\”
   com.google.common.context.ContextRunnable.runInContext(ContextRunnable.java:89)\”\
   nstack_entries: \”com.google.common.context.ContextRunnable$1.run(ContextRunnable.
   java:78)\”\nstack_entries: \”io.grpc.Context.run(Context.java:549)\”\nstack_entries:\”
   com.google.tracing.GenericContextCallback.runInInheritedContext(GenericContextCallback.
   java:75)\”\nstack_entries: \”com.google.common.context.ContextRunnable.run(ContextRunnable.
   java:74)\”\nstack_entries: \”java.util.concurrent.ThreadPoolExecutor.runWorker(
   ThreadPoolExecutor.java:1149)\”\nstack_entries: \”java.util.concurrent.ThreadPoolExecutor
   $Worker.run(ThreadPoolExecutor.java:624)\”\nstack_entries: \”com.google.apps.
   framework.server.AbstractThreadPoolModule$InitializingThreadFactory.lambda$newThread
   $0(AbstractThreadPoolModule.java:605)\”\nstack_entries: \”java.lang.Thread.run(
   Thread.java:748)\”\n” } ], “status”: “INTERNAL” } }

Viewing 1 replies (of 1 total)

 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [6 years ago](https://wordpress.org/support/topic/unknown-error-sending-email/#post-13298680)
 * Still, have issues?
 * Google had some issues when you experienced that.

Viewing 1 replies (of 1 total)

 The topic ‘unknown error sending email’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [yehudah](https://wordpress.org/support/users/yehudah/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/unknown-error-sending-email/#post-13298680)
 * Status: not resolved