Support » Installing WordPress » unknown error on running install.php

  • Hello guys;

    this is the first time for me to use worpress. I opened install.php using firefox, but the webpage doesnt open correctly so I dont know whats the error. here is a screenshot for how the webpage appears.

    I checked that I have the correct requirements for running wordpress and it matched the requirements on the website.


    Thanks in advance!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Try re-uploading all files and folders from a fresh download of WordPress.

    A link to an image doesnt help much – please provide the URL for your site so that we may see what is happening in order to be able to help you.

    Also state if you have created a database and added the details to wp-config.php (in the unzipped wordpress folder you will find a file called wp-config-sample.php – edit this file n rename it wp-config.php).

    Once you have uploaded all the files to your server visit your URL if uploaded to the root folder or URL/folder-name if in sub-directory and WordPress will go through the installation process for you.

    – Tried fresh installation but it didnt work ( even tried from a different machine)

    -our work is on a local sever ( not accessible from outside), we edited everything correctly(according to the installation steps), but here is the wp-config file:
    any idea what is the problem??

    Thanks again!!

    we figured our what is the problem, it was because we entered an IP instead of localhost in the config file, Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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