unknown error on running install.php (5 posts)

  1. Yomna
    Posted 6 years ago #

    Hello guys;

    this is the first time for me to use worpress. I opened install.php using firefox, but the webpage doesnt open correctly so I dont know whats the error. here is a screenshot for how the webpage appears.


    I checked that I have the correct requirements for running wordpress and it matched the requirements on the website.


    Thanks in advance!!

  2. esmi
    Forum Moderator
    Posted 6 years ago #

    Try re-uploading all files and folders from a fresh download of WordPress.

  3. Brian Harris
    Posted 6 years ago #

    A link to an image doesnt help much - please provide the URL for your site so that we may see what is happening in order to be able to help you.

    Also state if you have created a database and added the details to wp-config.php (in the unzipped wordpress folder you will find a file called wp-config-sample.php - edit this file n rename it wp-config.php).

    Once you have uploaded all the files to your server visit your URL if uploaded to the root folder or URL/folder-name if in sub-directory and WordPress will go through the installation process for you.

  4. Yomna
    Posted 6 years ago #

    - Tried fresh installation but it didnt work ( even tried from a different machine)

    -our work is on a local sever ( not accessible from outside), we edited everything correctly(according to the installation steps), but here is the wp-config file:
    any idea what is the problem??

    Thanks again!!

  5. Yomna
    Posted 6 years ago #

    we figured our what is the problem, it was because we entered an IP instead of localhost in the config file, Thanks!

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